How to Cancel UIF And Get R370 Approval

By Devsh Jag •  Updated: 10/03/24 •  6 min read
UIF

The Social Relief of Distress (SRD) grant has become a vital financial support mechanism for millions of South Africans who rely on it to purchase essential goods and services. Therefore, the importance of the SRD grant cannot be understated since it directly impacts the livelihood and survival of many vulnerable citizens. 

The South African Social Security Agency (SASSA) manages this grant and has taken great strides toward ensuring that all eligible recipients can receive an amount of R370 per month. This grant only applies to those currently unemployed and do not receive any form of income, such as social grants or UIF payments. 

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How to Cancel UIF For R370

The SRD grant is subject to a qualification process where SASSA will conduct an assessment on the applicant to determine if they are eligible to receive the grant. The application can be declined for a number of reasons, and one of the most common is a “UIF Registered” status. 

“UIF Registered” simply means that the person applying for the SRD grant is either still on the UIF database or is still receiving UIF benefits. If you are still receiving benefits from the UIF, then you will not be eligible for the R370 SRD grant. 

If you are not receiving UIF benefits, then you are urged to appeal the decision with SASSA, and this can be done easily using the following steps: 

  1. Visit https://srd.sassa.gov.za/
  2. Scroll down to the section ‘Application for Reconsideration.’
  3. Click the yellow bar
  4. Complete all the information requested 

How do I cancel my UIF

Many applicants for the R370 SRD grant have found that their application had been declined due to a ‘UIF Registered’ decline status. 

The Department of Labour has issued a statement requesting applicants that are in this situation to direct their inquiries to SASSA by completing the appeals process at their closest SASSA office or via the official website https://srd.sassa.gov.za/.

If you want to check your UIF status, this can be done by registering on uFiling. Here are the steps: 

  1. Visit https://ufiling.labour.gov.za/uif/
  2. Click ‘Register’
  3. Follow the instructions displayed
  4. Answer the verification questions 
  5. Complete all the personal details requested
  6. Log in using your new credentials
  7. Click on the ‘Employment’ tab
  8. Click on ‘View My UIF Contributions’ 

You will then be able to view your declarations and status. Alternatively, you can visit your closest Labour Center for in-person assistance. 

What to do if R370 grant is declined due to UIF?

This is a fairly common question. Here’s what you need to do. 

Start by confirming that you are definitely not owed any money from the UIF. This can be done by visiting a uFiling website at https://ufiling.labour.gov.za/uif/. You will need to register if you do not already have an account. 

If you are owed money, then you will not be eligible for the SRD grant, and you should complete the application to claim your UIF benefit instead. Once the funds available from UIF are used, you can then reapply for the SRD grant in the future. You can also contact the UIF Contact Centre at 08000 3000 7 or email them at uifcallcentre@alteram.co.za.

If you are not due any funds from the UIF, you can lodge an appeal to SASSA via the official SASSA website: https://srd.sassa.gov.za/.

What to do when SASSA says UIF registered?

SASSA has created an easy method for applicants whose SRD applications have been declined due to UIF registration. The process involves submitting an appeal of the decision, which can be done conveniently online by visiting https://srd.sassa.gov.za/

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 and providing the following information:

Once the appeal is lodged, SASSA will complete the relevant verification process and communicate the outcome to you. 

Why my Sassa status says UIF registered

SRD grant applicants that have been declined due to the status’ UIF Registered’ can appeal this status if they are not receiving funds from the UIF. 

The South African Social Security Agency (SASSA) has stated that the ‘UIF Registered’ status of SRD grant applications means that the applicant is either still registered with UIF or has received a payment from the UIF during the period under consideration.

The SRD grant is not available to individuals who receive other income forms, including UIF or other social grants. 

However, if you have been declined for the SRD grant with this reasoning, SASSA has advised that you can lodge an appeal to them for reconsideration. This can be done by sending your SRD grant appeal to SASSA within 30 days of the ‘UIF Registered’ status appearing on your SASSA dashboard. You can view your status on the SASSA’s official website at: https://srd.sassa.gov.za/.

What happens if SRD grant is declined due to UIF?

The first step is to check your UIF status. This can be done easily by visiting https://ufiling.labour.gov.za/uif/. If you do not have an account, you can register immediately and check your status. 

If you are certain that you are not owed any funds from the UIF, then SASSA urges these applicants to appeal the decision by visiting https://srd.sassa.gov.za/ and completing the appeals process. 

Once the appeal is lodged, SASSA will verify the applicant’s employment status with the UIF and communicate the outcome to the applicant thereafter. 

Applicants may also contact SASSA at 0800 601 011 or email GrantEnquiries@sassa.gov.za.

Can I claim SASSA and UIF at the same time?

The simple answer is NO! While SASSA and UIF are both designed to provide financial support, they cannot be received at the same time. Therefore, applying for one of these financial supports will be pointless if you’re already the beneficiary from the other since your application will inevitably be declined. 

Before being approved for either UIF or SASSA, you will need to meet all of the eligibility criteria. Both funds specifically state that you must not have another grant or other source of income to qualify. Therefore, once you qualify for one program, you will automatically be disqualified for the other. 

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