How to Check SASSA Status On the Moya App

By Klenam JU •  Updated: 03/29/24 •  5 min read

Your SASSA status refers to the present feedback on your social grant application and the status of your social grant payments. SASSA is a government agency administering various forms of social assistance throughout the country. Your status will normally be “active” or “authorized” if you are getting a social grant from SASSA if you are one of the following: It’s possible that your application for a government award is currently being processed, in which case your status will be “waiting.” Your application may have been turned down, or your grant may have been cancelled, either of which may result in your status being “inactive.”

You can check the status of your SASSA account by either using the Moya app or getting in touch with SASSA directly. You will be required to provide your SASSA reference number, ID number, and date of birth to check the status of your SASSA account using the Moya app. If you cannot verify your SASSA status using the Moya app, you can discover additional information about SASSA by reaching out to them or visiting their office.

How to check SASSA status on the Moya App

The Moya app gives users access to social services like the South African Social Security Agency (SASSA). With the Moya app, users can find out about social services in their area and see their SASSA status. You can get the Moya app from the Google Play Store.

You can get the Moya app from the Google Play Store if you don’t already have it.

How do you check if SASSA R350 is approved?

You have a few choices to choose from if you want to determine whether or not your request for an R350 grant from SASSA has been granted. You can enquire about the progress of your application by calling the customer service line for SASSA or going in person to a SASSA office that is conveniently located near you. In the “My Grants” section of the SASSA website, you will be able to check the status of your application if you have already registered for an account with the organization.

If your application has been accepted, SASSA will contact you through email or text message to let you know. If the deadline for the payment of the R350 award has passed and you have yet to receive the funds, it is probable that your application was not accepted, and you will not be receiving the grant. In this scenario, it is recommended that you get in touch with SASSA to find out the current status of your application.

Why is my SASSA R350 approved but no payment?

The SASSA R350 grant can take a while to get approved because SASSA has to check the information you put on your application and ensure you meet the requirements. If your application is accepted, you will be notified by SMS or email, and the money will be put into the bank account you choose or given to you at a SASSA PayPoint. If your application is not accepted, SASSA will tell you why it was turned down.

If your request for an R350 grant from SASSA was approved, but you have not yet been paid, there are a few possible reasons for this. The following are some of the possible reasons:

How do I check my SASSA SRD status check balance?

There are several ways to check the status and balance of your SASSA Social Relief of Distress grant:

To inquire about the status of your grant and to check your balance, call SASSA’s toll-free number, 0800601011, or visit your nearest SASSA office. When you call or visit, you must have your ID and grant reference numbers ready. 

SASSA has made it convenient for applicants to send a simple WhatsApp message in order to know their SRD status check balance. Not forgetting the USSD code platform as well, you can also check your SRD status using that. 

Follow these steps to check the status of your SASSA Social Relief of Distress (SRD) grant and see how much money you have on the SASSA website:

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