How to Collect SASSA Payment at Boxer Store

By Klenam JU •  Updated: 04/10/24 •  4 min read

In May 2020, SASSA introduced a grant called the Social Relief of Distress (SRD), which aims to support individuals affected by the Covid-19 pandemic lockdown measures. Since then, it has been extended severely, and the last extension that was made was said to end in May 2024.

Payments were at first made through banks, post offices, and cashSend, but now, SASSA has provided alternative ways to withdraw your money since SASSA does not issue grants through the post office anymore.

The list of stores where you can collect your grant is; Pick n Pay, Boxer, Shoprite, checkers or Usaves. This change is said to reduce pressure at the various post office points where grants are collected and to enable the easy accessibility of grants.

How To Collect SASSA R350 Payment At Boxer 

Once you have been approved by the South African Social Security (SASSA) to receive the Social Relief of Distress (SRD) R350, you can collect your grant at any Boxer shop across the country. Before going to any Boxer to collect your grant, be sure that you have received an sms from SASSA communicating your date and point of collection. After you have received the sms, be sure to go along with your ID number, mobile number and cell phone to the collection point. You can then withdraw your grant by following these steps; 

How Do I Change My SRD Payment Method to Boxer?

Changing your payment method to Boxer is always allowed anytime as long as your application has been submitted and approved.The procedure below will guide you on how to change your payment method to Boxer successfully;

Once you are done, you will no longer receive your grant at your previous payment method. SASSA will now pay your grant through Boxer.

Can I Collect My R350 At Any Boxer Store?

As soon as SASSA sends you a message concerning the payment date and collection point that is Boxer or Pick n Pay, you can choose to collect your SRD R350 from any of the Boxer shops across the country, but for easy accessibility, it is recommended that you take your R350 from the Boxer stores closer to you. Most of the Boxer stores are also available for you to collect your grant during holidays and weekends. Their doors are wide open to serve you and assist you in withdrawing your SRD R350 successfully. 

Why Can’t I Collect My R350 Payment From The Post Office?

You can not collect your R350 from the post office because the South African Social Security Agency (SASSA) no longer pays grants there. This change was made because the post office was experiencing financial and administrative problems. SASSA also said that this change would help beneficiaries in rural areas who used to travel out of town to get their grant at the post office.

Since payments are not made through the post office SASSA has provided other alternatives by visiting any of these stores; Pick n Pay, Boxer, Shoprite, Checkers, or Usave merchants. You can also shop with the SASSA card if you have one without additional costs.

Though this change has been made, individuals who benefit from the old age grant, disability grant and child grant can still go to the post office for their grant.

What Do I Need To Collect My R350 At Boxer?

To collect your Social Relief of Distress (SRD) R350 grant at Boxer, all you need is your South African ID number, mobile number and a mobile phone to receive the confirmation sms that will be sent to you from SASSA.

It is emphasized that the ID and mobile numbers used at the till point should be the ones you used while filing the grant application form.

According to the National Postal service, you have to wait for a confirmation message from the South African Social Security Agency (SASSA) containing the date on which your grant will be given to you and your collection point to receive your R350 grant. You also have to send this message along to be able to get your grant.

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