How to Get SASSA Reference Number

By Trev Gami •  Updated: 04/18/24 •  5 min read

You can consider different methods to apply for a SASSA grant or check your status, including the website of SASSA, the SASSA USSD helpline number, the WhatsApp number, or the website of GovChat. When you submit your application, you will get a SASSA reference number. If you lose this number, you can obtain it from SASSA. Read on to learn how to get a SASSA reference number. 

What Is Your Application Reference Number For?

Each SASSA applicant gets a unique identifier, which is also known as the application reference number. If you want to make any changes to your application or raise some queries, you should use your reference number. It might be difficult for SASSA officials to assist you or solve your issue without a reference number.

SASSA officials process large volumes of applications amounting to millions. Therefore, a reference number makes it easier for them to locate your application in their database and address your query. The SASSA reference number is also critical because you can use it to check the status of your application. 

When you apply for a grant to SASSA, it may be declined or take a long time to get approval. If you want to know the status of your application, you can check using the SASSA online platform, and you are required to provide your reference number. With a SASSA reference number, you can also check your balance in the comfort of your home. 

For any correspondence you make with SASSA officials, make sure it has a reference number. Therefore, a SASSA application is incomplete without an application reference number.   

How to Get SASSA Reference Number

You will receive a reference number when you apply for a SASSA grant. You will get a SASSA reference number if you apply through the GovChat or WhatsApp platform. The reference is crucial, so you must memorize it or write it down somewhere.

However, mishaps can happen to anyone, and you might lose your reference number. Fortunately, there are different options you can consider to get your SASSA reference number if you lose it. The following are some of the channels that can help you recover your reference number.  

You can get your SRD reference number through the use of the WhatsApp platform. Add 082 046 8553 to your WhatsApp contacts, compose your message and send it to the number. Explain your issue, and one of the SASSA officials will guide you on how to recover your reference number. Follow the instructions provided, and you can view your reference number. Keep the number in a safe place to avoid inconveniences in the future. 

Another option you can consider to get your SASSA reference number is to use the USSD helpline number. Unlock your phone and dial *120*3210# and follow the prompts that appear on the screen. You will be directed to your SRD reference number, and you can also check your status

If you dial this code, you can also choose the option where SASSA representatives can guide you through the manual. You will receive a message with your reference number and also stating your application status.

The USSD option may not work due to a technical issue, but there are other methods you can use. Dial *120*62277# on your phone, and you will get an instruction manual from the agency administration. Open the manual and follow the instructions provided to recover your reference number. When you are done, you will receive a message confirming your reference number and application status

Another option you can use to check your SASSA SRD number is to use a voice call. Dial 0800 601 001and you will receive a manual from SASSA. Choose 1, and you will receive voice commands through the SASSA assistant. When you follow all the instructions, your reference number will appear on the screen. 

How Many Digits Is SASSA Reference Number?

The SASSA reference number consists of six digits which should be used when communicating with SASSA officials. If you want to update your contact details, such as your email address or cellphone number, SASSA will first verify if you are the original beneficiary of the grant. You will be required to submit your 13-digit South African ID number together with the six-digit Application ID (AppID) provided by SASSA when you first applied for financial aid. 

What if I Lost My SASSA Application Number?

If you lose your SASSA SRD reference number, you should not worry since you can obtain it using the different methods highlighted below. 

When you apply for a SASSA grant, you will get a reference number that you can use to track the status of your application, present a query, or for any correspondence. This number is critical, so you must keep it in a safe place. If you lose your SASSA reference number, there are different options you can consider to obtain it.  

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