How to Change SASSA SRD Phone Number

By Klenam JU •  Updated: 04/10/24 •  4 min read

Since its inception, the South African Social Security Agency has been there for the vulnerable. Their hallmark of providing the greatest customer approach possible through democracy, confidentiality, and transparency will continue to expand in the future in accordance with their goal and vision statements.

Are you interested in gaining more knowledge regarding the SRD application and the process? You have located the appropriate article to provide all of the information you require about how to change my SASSA SRD phone number. We will share information about how you can change your cellphone number on the SRD grant, the SASSA payment timeline after updating your bank details, and other relevant issues.

How do I change my cellphone number on my SRD grant?

Have you either misplaced or lost the phone number that you used to apply for this position?

Or perhaps your phone was taken as its whole, or it is no longer functioning properly. Or have you ever forgotten the mobile phone number you provided on the application? Or have you changed your telephone number?

It is necessary for SASSA to verify your details so you can make the necessary changes to your mobile phones and update your cellphone number used for communication and access to web applications related to your COVID-19 SRD R350 grant. If you want to do this, you must first contact SASSA.

How do I change my cellphone number with SASSA without an application ID?

If an applicant does not have an application ID, then SASSA will not allow them to change their mobile phone number. After it has been given the application ID, which is a unique identifying number, the information that you have provided to SASSA will be checked and validated by the organization.

On the other hand, if you are interested in discovering your application ID, you can do so by visiting the portion of the SRD website devoted to discussing the status of applications.

How do I change my contact details?

The SRD website may have contact information, such as email addresses, phone numbers, and physical addresses. These details can be used to get in touch with the organization.

How long does it take for Sassa to pay after updating banking details?

There is not a predetermined amount of time that must pass before the bank verification process can be completed. The information provided by the application is sent to the Department of Treasury, then to the particular bank that the applicant has selected. Once it has been validated, it is sent back to the Treasury Department before finally being given over to SASSA for payment reasons.

However, if you are looking forward to receiving payment after updating your bank details, it is helpful to time yourself by waiting between 7 to 10 business days. 

How many times can I change my SRD payment method?

The Social Relief of Distress (SRD) payment method is offered by the South African Social Security Agency (SASSA). It offers eligible individuals needing financial assistance a short-term solution to their problems. 

The payments can be made through a variety of channels, such as wire transfers, mobile money, or cash payments at predetermined pay points.

If you are wondering how many times an applicant can change their SRD payment method, the answer is here for you. 

SASSA has stated categorically that all applicants can change their payment methods anytime they want.

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