SASSA Contact Details, Offices in All Locations

By Klenam JU •  Updated: 04/22/24 •  5 min read

The South African Social Security Agency (SASSA) provides social security services to vulnerable people in the society, including children, individuals with disabilities, the old, and others. One of SASSA’s primary objectives is to ensure the provision of grants to the needy. As a result, the agency has several strategically located branches across South Africa. This article provides SASSA contact in all locations around the country. 

SASSA Branches, Head Office, Regional Contact Details and Office Hours

Wondering where you can get your new SASSA card or other social services? No need to worry since SASSA has branches in different parts of South Africa to help you with different social services you may need. We have compiled a list of the branches you can visit depending on your location. 

SASSA Offices in Pretoria

SASSA hosts the head office in Pretoria, SASSA Pretoria Service office, and related satellite offices. The following are SASSA contact details and office hours for different offices in Pretoria. 

SASSA Pretoria Headquarters

SASSA House

501 Prodinsa Building, Corner Steve Biko and Prestorius Street, Pretoria.
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083
Telephone: 012 400 200, 012 400 2257
Website: www.sassa.gov.za (The website applies to all SASSA branches)

SASSA Pretoria Service Office

Physical location: 359 Pretorius St, Pretoria Central, 0001.
Telephone: +27 12 400 2000
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Office in Soshanguve Pretoria

Physical location: Nafcoc Supplying Centr, 20 Buitenkant St, Soshanguve, Pretoria, 0152, South Africa.
Telephone: +27 12 730 0325
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Cape Town Offices 

Host the Western Cape Regional Office and SASSA Service Offices
Physical location: Golden Acre, Adderly Street, Cape Town, 8001, South Africa.
Postal Address: Private Bag X9189 Arcadia, Cape Town, 8000.
Telephone: +27 21 469 0200
Fax: 021 469 0260
Email address: GrantsEnquiriesWC@sassa.gov.za 
Business hours: Monday to Friday 0730 hours to 1600hours

Belville SASSA Office

Physical Location, Belgravia, Cape Town, 7530, South Africa.
Telephone: +27 21 944 7700
Email address: GrantsEnquiriesWC@sassa.gov.za
Business hours: Monday to Friday, 0800 hours to 1600hours

SASSA Victoria Street Branch Cape Town

Physical location: 50 Queen Victoria St, Cape Town City Center, Cape Town, 8000.
Telephone: +27 21 481 9736
Email: GrantsEnquiriesWC@sassa.gov.za
Business hours: Monday to Friday, 0800 hours to 1600hours

Western Cape Records Management Center

Physical Location: Marconi Beam, Cape Town, 7447, South Africa.
Email address: GrantsEnquiriesWC@sassa.gov.za
Business hours: Monday to Friday, 0800 hours to 1600hours

SASSA Offices Johannesburg 

Gauteng Regional Office
Physical Address: 28 Harrison Street, Johannesburg, 2000.
Postal Address: Private Bag X120, Marshalltown, 2107.
Telephone: 011 241 8300
Fax: 021 469 0260
Email: GrantsEnquiriesGP@sassa.gov.za 
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Roodepoort Branch

Physical location: 40 Hoofdt Street, Roodepoort, Johannesburg, 1725, South Africa.
Telephone: +27 11 241 8300
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Johannesburg Soweto Office

Physical location: Luthuli St, Dobsonville, Johannesburg, 1863, South Africa.
Telephone: +27 11 988 0010
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Midrand

Physical location: 197 Kerk St, Grand Central, Midrand, 1685, South Africa.
Telephone: +27 11 545 5951
Business hours: Monday to Friday, 0800 hours to 1600hours

SASSA Offices in Alberton 

Those people living in the Alberton offices can get social services through Ekurhuleni district office. Physical location: 29 Catlin St, Germiston, 1400, South Africa. 

Telephone: +27 11 776 8049
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Eastern Cape Region

The offices serve the residents who live in Port Elizabeth, East London, and other towns within the region. The Eastern Cape Regional Office physical location: BKB Building, Corner Fitzpatrick and Merino Road, Quigney. 

Postal Address: Private Bag X9001 Chiselhurst, East London, 5200.
Telephone: 043 707 6300
Fax: 043 707 6481
Email address: GrantsEnquiriesEC@sassa.gov.za 
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Free State Office

Physical Location: Lustitia Building, Corner Andrews Street and Aliwal Street, Bloemfontein, 9300.
Telephone: 051 410 8339
Email: GrantsEnquriesFS@sassa.gov.za

SASSA Kwazulu Natal 

Physical location: 1 Bank Street Pietermaritzburg, 3201.
Postal Address: Private Bag X9146, Pietermaritzburg 3201.
Telephone: 033 846 3300 Fax: 033 846 9595
Email: GrantsEnquiriesKZN@sassa.gov.za 
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA Limpopo Office

Physical Location: 43 Landros Mare Street, Polokwane, 0699.
Postal Address: Private Bag X9677, Polokwane, 0700.
Telephone: 015 291 7400
Fax: 015 291 7996
Email address:  GrantsEnquiriesLIM@sassa.gov.za
Business hours: Monday to Friday 0730 hours to 1600hours

SASSA North West Offices

Physical Location: 1st Industrial Site Mahikeng, 2735.
Postal Address: Private Bag X44 Mmabatho, 2735.
Telephone: 015 291 7400
Fax: 015 291 7996
Email Address: GrantsEnquiriesNW@sassa.gov.za

SASSA Mpumalanga Office

Physical Location: 18 Ferreira Street Nelspruit, 1200. 
Postal Address: Private Bag X11230 Nelspruit, 1200.
Telephone: 018 397 3386
Email address: GrantsEnquiriesMP@sassa.gov.za 
Business hours: Monday to Friday, 0800 hours to 1600hours

SASSA Northern Cape

Physical location: Du Toitspan Building, 95-97 Du Toitspan Road, Kimberly, 8301.
Postal address: Private Bag X6011, Kimberly, 8300.
Telephone: 053 802 4900
Fax: 053 832 5225
Email: GrantsEnquiriesNC@sassa.gov.za

SASSA Krugersdorp

Physical Location: 58 Von Brandis, Krugersdorp, 1740, South Africa.
Telephone: +27 11 668 7807
Business hours: Monday to Friday, 0800 hours to 1600hours

Apart from these SASSA offices, various Post Offices in different parts of the country now offer supporting services. For instance, SASSA beneficiaries can visit their nearest post office if it offers the service to collect their new cards and social grants. 

Post offices are usually open for business between 0700 hours and 1700 hours from Monday to Friday. On Saturdays, post offices open from 0800 hours to 1300 hours, with a few that operate on Sundays and public holidays. You can also access SASSA services at government offices nearer to you. 

SASSA contact number toll-free

The SASSA contact toll-free number you can use for general inquiries is 0800 60 10 11. This number is used at the headquarters, and you can call between 7am and 5pm from Monday to Friday. The fax number is 012 400 2257, and email address is GrantEnquiries@sassa.gov.za. The head office does not open during weekends. 

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