How to Change SRD Contact Details

By Klenam JU •  Updated: 04/10/24 •  6 min read

Beneficiaries can now change their personal information on the SASSA SRD platform. This was made possible by the South African Social Security Agency (SASSA). This is important because it lets people who get social grants ensure their information is correct and up-to-date, which can avoid delays or other problems with getting their money.

Beneficiaries can update their personal information, such as their home, contact information, and bank account information, all through the online platform. Changing these things in person at a SASSA office would have taken more time and work. Overall, this feature makes it easier for people to handle their social grants and ensures the process is more efficient and effective.

How to change my SRD contact details

Changing your personal information on the SASSA SRD website is done to ensure you get a relief grant with correct and up-to-date information on file. 

This helps stop fraud and payment mistakes and ensures the money goes to your account.

Updating personal information like an address or bank account number can also help ensure payments are sent and received quickly and easily. It is important you check and update your personal information on the SASSA SRD website regularly to make sure they keep getting the relief grant.

How do I change my personal details in SRD?

On the SASSA SRD page, “personal details” means information that can be used to identify a person and is needed to apply for a Social Relief of Distress (SRD) grant. This information includes the applicant’s full name, date of birth, gender, identity number, and contact information, like their phone number and address. To determine eligibility for the grant, the applicant may also have to give information about their marital situation, dependents, income, and expenses. Make sure that all of the personal information you give is correct and up-to-date to avoid delays or being turned down for the SRD grant.

How do I change my Sassa R350 account number?

Changing your SASSA R350 account number is much related to changing your banking details on the SASSA website. If you must know, SASSA does not create individual bank accounts but allows you to enter your banking details on the SASSA platform upon request.

If you are looking to change your SASSA R350 account number, this means you have a new account, and you wish SASSA could pay you through that account; therefore, there is a need to make that amendment. 

How do I change my mobile number with Sassa?

In order to change your mobile number with SASSA, you will need to go to the SASSA office that is located closest to you with your ID book or card and proof of your new mobile number. You will then need to fill out the necessary forms, submit the forms and documents to the SASSA official, wait for the change to take effect, and confirm the change by calling the toll-free number provided by SASSA.

You can also make the required adjustment to your mobile phone number at your own convenience on the website of the SASSA SRD by following the steps that are listed below.

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