Why Does My SASSA Application Say Declined?

By Klnam Kurt •  Updated: 02/04/24 •  6 min read

The South African Social Security Agency is backed by law in South Africa. The social security agency act No. 9 of 2004 has served many people in South Africa. This Agency looks at the human rights of citizens in South Africa, especially their welfare, which covers older people, eligible children, and others. This institution manages the affairs of vulnerable individuals categorized in their criteria and provides grants to such individuals.

- ADVERTISEMENT -

It is the right of every person in South Africa to be part of SASSA to benefit in all aspects when the need arises. There are other challenges that SASSA faces, which could be the growth of beneficiaries in their numbers. The government faces a bumpy marketing structure, advertisement, and uneven facilitation of new applicants. 

Why does my SASSA application say declined?

Have you tried applying at SASSA and got your application rejected or declined? This can be frustrating at times and very heartbreaking. But understanding the criteria or requirements of SASSA can reduce the tendency of getting your application declined. There may be a number of reasons for your application to be declined. The bottom line of this rejection is when your information or application process does not meet the right criteria of SASSA. 

As we continue to learn, we may suggest a few reasons why your SASSA application says declined, and these include:

Also note that the SASSA application may take a longer time than expected, and this is due to the lumpy system in the government organization. 

How do I fix a declined SRD grant?

Always know that if you get your SRD grant declined, there are many ways to look at it. Once you truthfully qualify for the SRD grant, you could take a gradual step to fix that issue of rejection. 

Normally, the SASSA process grants and payments in December, and should you not receive your grants after December, then there is a sign that your application has been declined. In some cases, your application status can alert you of the rejection. In this article, we highlight a few ways how to fix a declined SRD grant. 

But before that, as we stated above, there are many reasons an application can be declined. As you know, some are inevitable; therefore, if you know you do not qualify, there is very little to be done about it.

You can appeal if your SRD grant was declined, but you need to understand the reason behind that declined application. For example, if the details you provided during your SASSA application do not match with what the department of home affairs has, you can always do a cross-check at both ends to actually know what went wrong. This could be a wrong entry of date of birth or other personal details

- ADVERTISEMENT -
submitted. 

Appealing your SRD grant is the only way to fix a declined application. You can do that by visiting the official website of SASSA using the URL www.srd.sassa.gov.za and clicking on the reconsideration tab by submitting the details that might be missing.

Human eros may occur while putting in such an application, and this can cause a decline in your SRD grant. One way to fix this is to go through your application thoroughly to correct any errors that might have occurred during the initial stage of the application. 

Why My R370 Grant Shows UIF Registered?

If you have applied for an R370 grant, but your status shows UIF registered, then you are already enjoying some benefits with another government entity. As part of the requirements of SASSA if you are receiving benefits from UIF you will not receive an SRD grant. The UIF registration indicates you have applied with UIF and receiving or expecting to receive an R370 grant. You should know that these government entities interconnect bridging information provided during any application process.

Why Is My SASSA R370 Still Pending?

The anxiety of looking forward to receiving your grant can really be overwhelming. If you find out your SASSA R370 is still pending, then your application has not been successfully approved yet. This may take time as SASSA needs to go through each process and scan all documents to ensure the information provided is accurate and valid. If you see a pending status on your SASSA R370, you need to exercise patience for the due diligence to be done at their end. This does indicate processing and validation are still ongoing. 

Can I Reapply If My SASSA R370 Grant Is Declined?

Reapplying means putting in a new application with SASSA, which can automatically give you another rejection. The system of SASSA does not allow an individual to reapply upon declining or rejection. The ideal way is to appeal for your application to be considered. And this goes to applicants who believe they have been rejected unfairly and are willing to provide the right information for their SASSA R370 to be corrected.

How long does reconsideration take for SRD?

The communications director at SASSA has communicated in the past that the application process takes time. And this is why those who fairly qualify can apply using the right information and valid documents. You do not want your application to be rejected when you know the application approval takes a lot of time. 

The reconsideration of SRD may not be definite as they are many applications each year. As a better way of communicating with applicants, SASSA has indicated that reconsideration can take two to three months. 

- ADVERTISEMENT -

Keep Reading

How to Check SASSA Status On the Moya App

How to Check SASSA Status On the Moya App

You can check the status of your SASSA account by either using the Moya app or getting in touch with SASSA directly.

How to Change SASSA R370 Phone Number

How to Change SASSA R370 Phone Number

SASSA has made it possible to change your SRD R350 grant phone number so you can benefit from their services as a South African. Here's how.

SRD Status Check: How to Check SRD Grant Status

SRD Status Check: How to Check SRD Grant Status

SRD Status Check: Check the status of your SRD grant application easily with our step-by-step guide and information to track your application.

How To Write An Affidavit For SASSA Child Grant

How To Write An Affidavit For SASSA Child Grant

How To Write An Affidavit For SASSA Child Grant. Here’s everything you should know about writing affidavits for the SASSA child grant.

How To Change SASSA Banking Details 

How To Change SASSA Banking Details 

This article will teach you how to change SASSA banking details, submit your bank details, and know the timeline and payment processes.

How to Get SASSA Reference Number

How to Get SASSA Reference Number

Each SASSA applicant gets a unique identifier, known as the application reference number. Read on to learn how to get a SASSA reference number. 

SASSA R370 Grant: What ‘Referred SAFPS’ Means

SASSA R370 Grant: What ‘Referred SAFPS’ Means

Wondering what this status means? Keep on reading to learn what ‘Referred SAFPS’ means. 

How to Withdraw R370 Grant At Pick n Pay

How to Withdraw R370 Grant At Pick n Pay

SAPO has said that the South African Social Security Agency's SRD R350 grant can now be collected at Pick n Pay across the county

Reasons For SRD Grant Decline And How To Solve Them

Reasons For SRD Grant Decline And How To Solve Them

How Much Is SASSA Disability Grant in 2026?

How Much Is SASSA Disability Grant in 2026?

How Much Is SASSA Disability Grant. Today we are looking at the SASSA Disability Grant in further detail to help determine assistance expected.

Why Is SASSA Application Declined Due to IRP5?

Why Is SASSA Application Declined Due to IRP5?

If you are having challenges with your SASSA application, this blog post will give you an insight into handling some of the rejections.

How Much Is the SASSA Pension in 2026?

How Much Is the SASSA Pension in 2026?

How Much Is the SASSA Pension. We have created an easy guide to the SASSA Pension in 2024 to help you ensure you get the help you need.

How To Cancel Sassa In Case Of Death

How To Cancel Sassa In Case Of Death

Today we will walk you through all aspects of canceling a SASSA grant in the case of death, and other supports you may access

How To Reconfirm SASSA R370 Grant Application

How To Reconfirm SASSA R370 Grant Application

How To Reconfirm SASSA R350 Grant Application. To reconfirm the SASSA R350 grant application, you can follow the steps below:

How to Cancel SASSA Child Grant

How to Cancel SASSA Child Grant

There are certain measures you should take to terminate this kind of child support. Read on to learn how to cancel the SASSA child grant.