What Is Income Tax Return Online Rectification

By Dave Nyam •  Updated: 01/23/24 •  5 min read

Your payment to the government for income or profits is income tax. SARS handles income tax in South Africa, and it stands for South African Revenue Service.

Annually, you must file an income tax return detailing income, deductions, credits, and taxes. You must submit by a deadline based on your taxpayer type and the tax year.

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But mistakes happen in tax returns. Errors can lead to incorrect amounts or penalties. In these cases, you need to request a rectification to fix or amend mistakes in your income tax return.

In this article, you’ll explore income tax return online rectification in South Africa: duration, status check, requirements, and the process when requesting correction from SARS. So, let’s get started!

What Is Income Tax Return Online Rectification?

You can fix your income tax return online using the SARS eFiling platform. SARS eFiling is a safe and easy way of filing and managing your tax returns online. You don’t have to go to a SARS branch or office.

You can use the SARS eFiling platform to fix or change some things in your income tax return. For example, income, deductions, credits, medical expenses, retirement annuity contributions, capital gains or losses, and tax calculations. But you can’t fix or change everything online. For example, personal details, banking details, tax reference number, tax year, or tax type. You have to file a new income tax return or a notice of objection or appeal for these things. This depends on how big or serious the mistake or gap is.

You can only fix your income tax return online if you are an individual taxpayer who filed your income tax return on SARS eFiling. You must have an income tax assessment from SARS. The income tax assessment is a doc that tells you the outcome of your income tariff return. For instance, how much tariff do you owe, get back, or discharge, and any fines or interest? The income tax assessment also tells you if SARS checks, audits, or investigates your income tax return. This may affect the rectification process.

How long is the income tax rectification process?

How long it takes to fix your income tax return may change. It depends on how hard or easy the mistake or gap is if you have the right papers and what the income tax assessment says. Typically, it can take up to 21 working days from when you request the correction, but you have to submit all the right details and docs on time. Sometimes, it might go beyond those days. For example, if SARS checks, audits, or investigates your income tax return. Or if there are problems or questions about your fix request.

In general, always stay informed on your income tax rectification. Reach out to SARS for queries and keep copies of your tax return, assessment, rectification request, and supporting docs as proof of compliance and rectification.

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How do I check my rectification status?

Track your income tax rectification request online through the SARS eFiling platform. Log in, visit the “Returns History” tab, and check the details and status of your return, assessment, and rectification. The status will indicate whether it’s pending, processed, rejected, or completed with required actions.

Alternatively, contact the SARS Contact Centre at 0800 00 7277 or visit a branch. However, expect potential delays or issues. Online tracking is preferable for its speed and convenience.

What are the requirements for rectification?

For online income tax return rectification, ensure you meet these requirements:

  1. File your tax return via SARS eFiling and receive an assessment from SARS.
  2. Maintain an active SARS eFiling profile with updated personal and contact details.
  3. Provide a valid, active email address for communication on your rectification request.
  4. Have internet access and a device (computer, tablet, or smartphone) for SARS eFiling.
  5. Gather supporting documents (payslips, invoices, etc.) in PDF format, not exceeding 5 MB each.
  6. Submit your rectification within 3 years from the tax assessment date or the prescribed period after a SARS notice of objection or appeal.

What happens when you request a correction from SARS?

When requesting a correction from SARS, here’s what happens:

  1. You’ll get an email confirmation with a reference and tracking number.
  2. SARS reviews your request, verifying information and may ask for more details.
  3. SARS processes the request, issues a revised assessment, sends it via email, and is available on SARS eFiling.
  4. You receive an email notifying the outcome, indicating any tax due, refundable, or penalties/interest. Your rights to object or appeal are explained.
  5. Comply with the revised assessment, pay any tax due, or claim refunds within the specified timeframe. Rectify other affected returns or obligations like provisional tax, value-added tax, or payroll tax.

Final Thoughts

Lastly, taxpayers should prioritize completing their income tax returns online. Make sure your income and taxes are accurate by fixing problems in your prior returns. An easy and secure platform for this is provided by SARS. Learn the ins and outs of the mending process, including how long it takes, how to track your request’s progress, what needs fixing, and what occurs after fixing. With this, your experience will be more seamless. Accurately keeping your tax records is another benefit of this understanding that will earn you the trust of SARS. Remember that filing an accurate ITR is about more than just following the regulations; it contributes to the country’s growth. Thus, every taxpayer contributes to the betterment and enrichment of the nation.

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