Getting a SASSA Card is as simple as walking into a post office with identification and requesting one. Within minutes, you are assured to walk out of the post office with your SASSA card. You can also obtain a new SASSA card from any SASSA office nationwide.
Beneficiaries unable to travel to a post office due to immobility receive special consideration. To schedule a home visit, these beneficiaries (or their families) should call the toll-free number 0800 60 10 11.
But what happens when you intentionally or unintentionally block your SASSA card and want to unblock it? You may have blocked your card yourself by entering the wrong pin three times at an ATM or in a shop. What do you do? If getting the card itself is simple, imagine just unblocking it.
In this article, we will show you how to easily unblock your SASSA card, how to block your SASSA card online, and how you can reset your SASSA pin at the post office.
How to easily unblock your SASSA card
Your SASSA card pin is just as important as your regular bank pin, and you must keep it a secret. The best way to do that is to memorize it. It is dangerous to store the pin where anyone can access it. Anyone who gets hold of your pin and card can empty your account. This is why we advise you to memorize it or keep it secret.
Remember that your duty as the Sassa card holder is to protect your card and pin. You can’t hold the Sassa office accountable for anything that happens to your money because your Sassa card was stolen.
But if, unfortunately, you lost your pin or entered the wrong pin and got your SASSA card blocked, follow the following steps to get it unblocked;
- Visit the nearest Sassa Office
Visit the nearest SASSA office and request that they reset your pin. They will reset your account at the office and get you a new pin.
- Retrieve your One Time Pin on WhatsApp
With the second step, you can retrieve your One Time Pin on WhatsApp, access your form, and reset your blocked pin. To do that, follow the following steps;
- Send ‘Hi’ to 082 046 8553 on WhatsApp
- Once they respond, reply with ‘Help’
- Then reply with ‘4’
- They will present you with a number of options to choose from; reply with “SASSA OTP”
- They will then ask you to reply with the reference number you were given
- Enter the reference number
- Follow the prompts to retrieve your One Time Pin to reset your Sassa card.
Can You Withdraw Money Without Your Sassa Card
The SASSA SRD R350 grants payments through Cash Send or EWallet have been resumed by SASSA. This means that Sassa card holders can withdraw money from a partner bank’s ATMs without their Sassa cards. All you need is the mobile number you used during the Sassa card application process.
To be able to withdraw money with your number, the number you used in the registration should be registered. Whether they are bank accounts or electronic wallets, SASSA wants to ensure qualifying applicants receive the grants through the proper and confirmed accounts.
Another way you can withdraw your money without your Sassa card is to utilize your bank’s mobile banking app to withdraw money from an ATM using a generated barcode. To do this, you need your smartphone, a bank account, and make sure that your bank has a mobile app.
How Do I Block My Sassa Card Online
If your Sassa card is stolen or you have misplaced it, and you want to block the card for security reasons, the best way to do so without visiting a Sassa office is to call your bank or the Cash Payment Services (CPS) on this toll-free landline 0800 600 160. Your card will be blocked immediately so that any foreign person in possession of the card cannot have access to your money.
Alternatively, you can visit the Sassa office with the following to have your Sassa card blocked;
- An identification Card (ID Card)
- If the Sassa card is lost, report to the Department of Home Affairs and get a temporal ID.
- An affidavit that confirms the lost Sassa card.
- An affidavit that confirms your personal details
- An affidavit that confirms that you didn’t commit any unlawful withdrawal or any crime with your Sassa card.
- Proof of residence
- Social grant gold payment card
- Proof of personal bank details
If you need a new Sassa card, it will be issued to you at a fee of R20
Can I Reset My Sassa Pin At A Post Office
Yes, you can reset your Sassa pin at the nearest post office. If your Sassa card is blocked, apart from a Sassa office, you can reset it at the Post Office free of charge. Just visit the post office and ask them to send your Sassa pin for you. You don’t need to replace your card.
Conclusion
The Sassa process has been simplified for all, and it does not take much hustle to either get a replacement or unblock your Sassa card. And all these processes are completely free unless for card replacement which costs R20 and will be deducted from your next grant payment.
If you have any other questions about your Sassa card, leave them in the comment section, and we will attend to you.
