UIF TERS Error Codes and their meaning

By Klenam JU •  Updated: 07/03/23 •  4 min read
UIF

As part of the UIF program, there were internal codes that were developed to enhance applicants’ submissions. These error codes were to give feedback to the masses and give a clue on what could be missing on their UIF TERS application.

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These UIF TERS error codes have significantly affected many people and delayed their payments. If you have been affected by these error codes, in this article, we will give you some insight into what these UIF TERS error codes entail. 

This blog post will highlight all the significant error codes encountered during the UIF TERS application and their meanings. 

List of All UIF TERS Error Codes and their Meaning

Branch Code Not Found/Invalid branch code

This error code that reads “branch code not found” simply means the bank details you provided in your application do not have a valid bank branch code. Banks have a branch code, making it easy to identify account holders within certain branches. If you provide your banking details and do not have a branch code, you will experience this branch code not found error. It is important to get the right and valid branch code from your bank to avoid this type of error.

Account Type Not Found

Once you see this feedback on your application status, it means you missed mandatory information. This error code means the bank account details provided were wrong or entered at the wrong time, or the bank account does not exist. 

Not declared (SA 232 206 plus FN 212 121)

This simply means you have a backlog of unregistered declaration details with UIF. SA declaration processes and FN declaration process indicates your details have not been submitted to UIF for validation and declaration purposes. 

Account number not found.

The account number not found error is associated with the bank account number you provided. As you know, there is a format to submit your bank account details. In some cases, people may make the wrong entry or may enter a bank account that is not valid. When it happens so, UIF will not find the account number of the employee in their system.

Bank name not found

This, however, explains itself in the application status. However, there are instances where the bank name may misspell. For example, you may spell “Stanbic bank” as “Stanbig bank” This will give an error indicating the bank name entered can not be found. Always ensure to check the spelling of the bank name you provided during your application. 

Failed bank verification

Having your bank verification fail means the automatic verification process that was to run on your details completely failed. There are instances where entries are made and submitted at the wrong time. When this happens, UIF will not be able to verify the bank details submitted. 

ID Not Found

If you happen to encounter the TERS error code that says “ID not Found,” it’s obvious that it carries significant significance. In other words, it involves giving feedback and indicating what is lacking or missing.

When you come across the TERS error code “ID not found”, it means that the identification number you provided and submitted during the application process does not match the information in the UIF records. 

Salary received during the shutdown period is more or equal to Normal Salary.

If the leave income is equal to or greater than the regular salary, it means that the employee will receive the same amount of money or more while on leave as they would if they were working. 

The employee does not qualify for TERS payment.

 It is important to always ensure your contribution is sent to SARS. When the system fails to find any contribution or confirms no contribution has been received, it will disqualify the employee and give this error message. 

Deceased employee

This means the claimants received the date of the employee’s death before making payment. It is important to understand what is expected in order not to encounter such an error on the code of UIF TERS status.

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