How to Recover NSFAS Password

By Klenam JU •  Updated: 03/07/24 •  5 min read

In order to check their NSFAS funding status and update their personal information, eligible students must create a login and password for their personal online account.

The student is responsible for keeping their login information and other personal details safe and up to date. They must take precautions against password sharing and ensure that they frequently update their passwords.

Accurate information about a student’s identity, including contact details, forms of identification, and educational history, must be submitted alongside their login and password. This information is used to confirm that they meet the requirements for receiving financial aid and to ensure they receive the correct amount of support.

In this article, we will discuss why it is important to use real information on the NSFAS application, such as phone numbers, as well as the procedure to make any necessary changes to your NSFAS password and update the details of your profile.

How to recover NSFAS password

The National Student Financial Aid Scheme is a government agency in South Africa that provides financial assistance to eligible students to help them cover the cost of their tertiary education.

 The NSFAS helps students pay for their education by providing them with grants, loans, and other forms of financial aid. Students must have a username and a password to access their respective online portals. 

However, students may occasionally forget their password, which can be an extremely frustrating occurrence. 

In this article, we will go over the steps necessary to recover a lost or forgotten NSFAS password.

Step-by-step process to recover NSFAS password:

How do I change my email and password on NSFAS?

For online platforms and services, like the NSFAS platform, you need an email address and a password. 

An email address is a unique way to identify a person and lets them get important updates and notifications from the NSFAS platform. 

On the other hand, a password is a secret code that makes sure that only authorized people can get into their NSFAS account and see the sensitive information it contains. 

You need a strong, unique password to protect your personal information from hackers and others who try to get in without permission.

Changing an email or password on the NSFAS platform is important in case a person forgets their password, their email account is hacked, or they just want to update their login credentials.

Here’s how to change your email and password on the NSFAS platform, step by step:

How long does NSFAS take to respond to reset password?

The time it takes NSFAS to respond to a request to reset a password is typically between 24 and 48 hours. When there are a lot of people asking questions or when there is a lot of registration going on, it might take a little bit longer. It is highly recommended that you regularly check your email for updates from NSFAS, including the spam and junk folders.

How do I unlock my user profile on myNSFAS?

The National Student Financial Aid Scheme (NSFAS) profile lock and unlock feature describes a student’s ability to restrict or allow access to their online NSFAS account.

 Once a student has locked their profile, no one, not even NSFAS officials, can access their account until the student has provided credentials to help NSFAS unlock it.

 This is helpful for a student who has reason to believe that their account may have been accessed inappropriately by another person. 

In further say, authorized officials working at NSFAS can access a student’s account to view the status of their financial aid, update any information that may be outdated, or process any payments that may be due once the student has unlocked their profile. It is imperative that students make use of the profile lock and unlock feature to safeguard the confidentiality of their sensitive personal and financial information.

Steps to unlock your myNSFAS user profile:

Note: Your password should be unique; don’t use the same password twice. (Make a complex password like “Gustav@1991TK$mill.”

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