How Do I Change my Personal Information On NSFAS?

By Klnam Kurt •  Updated: 03/07/24 •  6 min read

If you have ever wondered how changing your personal details on the NSFAS platform could be, then I guess you are yet to learn more; This is a general concern that every individual will ask about due to how discrete it could be. Changing your personal information means replacing the existing one with a new one. Our articles are not just known for “know-how” but also give an insight into the task ahead. 

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Remember the NSFAS portal can be found using the URL www.nsfas.org.za 

With fast internet connectivity, you can open this on a smart device, whether a laptop or a mobile phone. A slow internet connection can delay and, in some circumstances, even cause errors. 

Once this page opens, you can thoroughly check to correct all the mistakes within your personal information. As you know, NSFAS can reject your application when your personal information doesn’t tally with supporting documents; This could be a spelling mistake in your name, education, or anything else. You wouldn’t want to find yourself in this spot. 

After confirming all the necessary changes to your personal information, click on “update” to save all your changes.

How do I change my phone number on my NSFAS?

Before you understand the procedure to change your phone number on the NSFAS portal, remember that your phone number is your unique identity. The phone number you used for your online portal will be more of your bank account. That number sets a pre-alert and allows you to withdraw and make payments. Without your phone number, NSFAS can not pay you.

It is crucial that anytime you are making a change of phone number on your NSFAS account, you need to have that number active and by your side. In this case, if your wallet account number differs from your mobile number, you need to ensure that the number on your wallet account can easily be accessed. 

To change your phone number on my NSFAS, the first thing to do is to

You need to submit a case after clicking on NSFAS connect. This option sends a signal to the NSFAS administrator about a change of phone numbers; This is a method to ensure the right information is being entered.

Type in your case and enter the old and new phone numbers. Locate the descriptions box, where you can enter the phone number you wish to change on your NSFAS account wallet. You must submit a picture of your ID using your smartphone. Other smart devices like laptops or tablets can complete such tasks.

How do I change my NSFAS email address?

Making amendments to your email address on your NSFAS account is part of changing your personal details. Your email is the address that NSFAS also uses to communicate with its applicants. A wrong email address will put you at risk unless you log into your NSFAS account every 30 minutes. That can be tedious. That is why the email you provided for your NSFAS account should be valid and active. 

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“So how do I change this email address on my NSFAS account” – before we expatiate, this could mean you no longer have access to the email you provided, and you are ready to amend it. Remember that the logins for that email address you provide must be intact, as NSFAS can use that channel for activation and guidance to your NSFAS account in the future.

To change your NSFAS email address;

Your personal details tab is the spot that contains all the information about you, the applicant. And this is where you can find to update your email address.

Once you have clicked on this option, a dialog box pops up that allows you to change your personal details like your email, address, etc.; now type in that new email address you will be using. Once this is done, click on update details to complete the change. There you go, you have successfully changed your email address on your NSFAS Account.

How do I delete my NSFAS profile?

The national student funding aid scheme does not penalize anyone for deleting his profile but will not encourage applicants to do so. The reason is that your new input or submission can take longer, so before you delete your profile, you need to weigh the pros and cons. Before you completely delete your profile from NSFAS, you are ready to part ways with NSFAS and your funds. To initiate that, you must cancel your application online and then inform NSFAS about your personal decision. 

I hope you don’t delete your profile, but we are here to assist if you still want to know how for futuristic purposes.

Remember, it is not over after completing this. The next part is the more challenging part but not impossible. As part of the guidelines and processes of NSFAS, you must put your reason for deleting your profile in writing and submit this to NSFAS.

This letter to NSFAS can either be typed or handwritten but preferably, go with a handwritten letter. State the purpose of this letter and include reasons to back this action. Once this is done, you can submit this letter to the NSFAS office or via the NSFAS email address. 

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