How to Contact Unisa Financial Department

By Klenam JU •  Updated: 01/23/24 •  5 min read

Communication in every institution has always been the initiative for problem-solving. Not only that, but it helps in planning, spreading information, accountability and many more. 

It can be very disheartening not to find a chance to communicate with the institution you work at or school. This can distort so many things within the institution.

At the University of South Africa, contact information is always available. However, it is about how and when you find the contacts you are looking for.

Looking at the size of the campus and also the distance learning program, there are times when students can not be present on the campus to follow up on other things. This is why it is important to know the contacts of the departments and also where to find this information. 

In this blog post, we will look at how to contact the UNISA financial department, check your financial details and other related topics. 

How to contact Unisa financial department

The Financial Department at the University of South Africa (UNISA) plays a crucial role within the institution, as it is responsible for overseeing and managing student finances. The department plays a vital role in making sure that students have the financial resources they need to support their academic journey. The main role of the UNISA Financial Department is to manage student loans and scholarships. They collaborate closely with a range of financial institutions and organisations to offer students the chance to obtain funding for their education. The department assists students in easing the financial burden that comes with pursuing higher education by making the application and disbursement processes more accessible.

 Universities and colleges have made it a priority to recognise the significance of being accessible and approachable. If you have any questions or concerns about finance, you can contact the University of South Africa (UNISA) by emailing them at Finan@unisa.ac.za. In addition, you have the option to reach out to their finance department via phone at 012 429 2441 or 012 4299. You can find these channels to help you with any questions you might have about financial matters at UNISA. However, students who may be within South Africa can use the phone numbers considering the traffic and convenience. If you find yourself in the distance learning program with UNISA, it is ideal to use the email option as your first point of communication.

UNISA receives thousands of emails every second, and it is important you follow up keenly on any urgent request in order not to be delayed. 

How do I check my financial details on Unisa?

There are so many reasons that could trigger students to check their financial details. When it comes to scholarship administration, fee payment, reimbursement, funding and many more, it becomes necessary for students to check their financial details.

Students have understood as part of the UNISA orientation that their financial report on their student account has an influence on their studies and graduation. It is the mandate of every student to task him or herself at least 4 times a week to check the financial details on his UNISA account. 

If you are looking to check your financial details on UNISA, here are the steps to follow. 

How do you know if Unisa owes you money?

The University of South Africa puts a lot of effort into accountability, hence the need to always communicate to students on finances. When UNISA owes you money, it could be a reason for overpayment or extra payment. This normally happens when students who may funded by other funding schemes like NSFAS receive funds later when they have already made payment for the sub-category item. 

When this happens, UNISA recognises double payment and informs its students about it.

The first point of knowing if UNISA owes you money is directly from the school. UNISA sends emails to all students whom they believe they owe according to their records and urges them to apply for a refund. 

However, in the case where you may not have received any information on the money UNISA owes you, it is important to log into your UNISA account to view the financial details or contact the financial department directly for further information. 

What happens if you are financially suspended at Unisa?

As a student at UNISA, it is crucial to have a clear understanding of your financial details. These details give you a clear picture of your financial situation, helping you make well-informed decisions and effectively plan for your academic journey.

If you find yourself in a state of financial suspension at UNISA, it simply means that your exam results are currently being withheld.

Additionally, you will not be granted any supplementary exams that may already exist. Unfortunately, your supplementary exams will not be rescheduled in this situation. If this situation occurs, you will be at risk of failing the module or losing it entirely. 

If you are facing financial suspension at UNISA, it can disrupt your academic progress and even impact your ability to take exams. 

Does Unisa have a toll-free number?

If you are a student or considering becoming one at the University of South Africa (UNISA), you will be glad to know that they offer a toll-free number for your convenience. If you dial 0800001870, you can easily contact UNISA’s dedicated support team without any charges. Having a toll-free number can be incredibly beneficial for students, as it comes with no extra charge. 

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