How Long Does SASSA Take to Pay R370 Into Account

By Klnam Kurt •  Updated: 01/11/25 •  4 min read

In May 2020, the South African Social Security Agency started giving SRD R370 grants to individuals affected by the coronavirus pandemic. 

The agency mostly paid these grants through the post office but now, due to some technical issues and complaints received from beneficiaries on how tiresome it is to join long queues at the various post offices for a very long time before their money will be handed to them. 

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SASSA then brought out several options to easily get your grant without stress, including payment of grants into the beneficiaries’ bank account. As stated by SASSA, this payment method is the most convenient way to receive since it can be accessed anywhere in the world. All you have to do is fill out a SASSA Annexure C form requesting that your grant be paid into your bank account. 

This payment method will require close attention to the key details you will be providing because failure to do so may prevent your grant from reaching you.

How Long Does SASSA Take To Pay R370 Into Account?

Knowing how long your Social Relief of Distress R370 grant will take to get into your bank account is the best. Your bank details go through some processes, and how long it will take will depend on the details you provided if it matches you or not. Your bank details will first be sent to the Department of Treasury and then to the applicant’s chosen bank to be verified. As soon as the verification is done, your details go back to the Department of Treasury and, lastly, passed on to SASSA to begin your SRD R370 grant payment process. This process does not really have a set time frame but mostly takes about seven working days or a little more for the process to be completed.

After this process, you will receive a status that will confirm whether you have qualified for the grant. Pertaining to payment by bank account, there is no set time frame that your grant will be credited into your grant; therefore, once the payment process is done, SASSA will send you an sms informing you that your grant is ready for collection.

Why Is My R370 Grant Taking More Than 7 Working Days For Payment?

To some people, the South African Social Security Agency’s SRD R370 grant is the only source of income and survival day in and day out. In view of this, they tend to get disturbed when there is a delay in receiving the R370 grant. SASSA has stated that the most common reasons that delays your payment is that; 

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In all these, the best thing to do is to exercise patience. Again, if you have waited too long and your grant is still not paid, you can then visit the SASSA office to enquire more about it or call their toll-free helpline at 0800601011.

Why Does SASSA Pay R370 Into Account?

Even though there are many payment methods to receive your Social Relief of Distress (SRD) R370 grant, payments done through the bank is one of the best ways to receive your grant. Not only does this payment method benefit SASSA, but it also helps all the individuals who choose this method of payment.

Beneficiaries will no longer have to join long queues at the post offices to get their SRD R370 because their monies will be sent straight into their bank account to withdraw at any ATM of their choice. Another advantage of this payment method to the beneficiary is that, as long as your grant is in your bank account, it can be accessed anywhere in the world and not within the borders of South Africa only. However, the bank account details you provide for your grant payment must be your personal account because SASSA will not pay your R370 grant into someone else’s account. This action is taken to avoid fraudulent activities.

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