How do I check my UIF claim online?

By Trev Gami •  Updated: 02/04/24 •  6 min read
UIF

If you are registered for Unemployment Insurance Fund (UIF) and have been making monthly contributions, you are eligible to apply for benefits. UIF provides benefits that include unemployment, illness, maternity, death, and adoption. These are temporary measures designed to cushion the members or beneficiaries in their time of need. Depending on the type of claim you make, the payment periods can vary significantly. This article explains the steps you can take to check your UIF

claim online. 

How Do I Check My UIF Claim Online?

Checking your UIF claim online is one of the easiest things you can do in the comfort of your home. All you need is to have a smartphone, computer, or tablet with access to the internet. Visit www.ufiling.co.za and log in to your account. 

Click on the button “Check my Status” and follow the instructions displayed on the screen. Enter the captcha you see on your device to prove that you are not a robot and that the account is yours.  

In the next step, you must enter your UIF reference number. If you do not have one, you can proceed to the next step and enter your ID number. Click on the button “Get Status,” and you will get the details of your claim. 

How Long Does It Take To Get UIF Money After Claiming?

When your employment is terminated, you can apply for UIF benefits. Make sure you do it within six months of the termination of your service. When UIF receives your claim forms, they will conduct checks to verify your eligibility for the benefits. The verification process can take up to 8 weeks, but the approval time is likely to be shorter if your documents are in order. 

UIF needs to follow specific processes to determine whether the applicant qualifies for the benefits. You must provide valid reasons for your claim. Once you submit your application, you must wait about ten days. However, processing the second payment after the first one has been approved should take less than 10 days after signing the continuation of the payment declaration. 

The 10-day window period is used to verify the details provided and double-check if the claimant is still out of work. Fraud is a common occurrence; hence, the verification time is a bit longer to keep fraudsters at bay. UIF also needs time to verify if the claimant did not voluntarily resign, has not absconded from work, or suspended as a result of misconduct. 

When your UIF claim is approved, you will be notified so you can submit the payment request form. The wait time after approval of the claim is usually short. You can expect to get the money from your bank account in two to four days when the process is complete.

However, when you claim maternity benefits, you can expect to start receiving money from the fund within about eight weeks of registering. You will then receive the money every four weeks until the benefits are finished. If you do not get your money within eight weeks, you can call the Labor Center to find out the reason for the delay. 

How Do I Check My Pending UIF Payout?

If you have a pending payout or balance, you can check it online. The uFiling online service allows you to check your account without asking for help from anyone. You can do this through the uFiling website or app on your smartphone. You can use the following steps to check your balance.

You can also use the option of sending an email to BCP@labour.gob.za to check your pending UIF payout. Include your full name and identification details to get help from UIF officials. 

Alternatively, you can also visit your nearest labor office and book an appointment. Talk to the clerk, and you will get the details about the status of your pending claim. They will tell you when to expect your payment if it has been activated. If it is still to be activated, they will also tell you when the process should be complete. 

Does UIF Money Expire?

If your employment service is terminated, you are retrenched, or you fall sick, you can apply for UIF benefits. If you were suspended due to misconduct, you resigned or turned down advice; you do not qualify for UIF benefits. If you qualify for UIF benefits but take a long to file your claim, the money is transferred to a special unclaimed benefits fund. 

It does not expire because you can still get it, but you must follow the proper channels. However, other rules state that the money can be written back after a certain period. It is a good idea to apply for benefits within six months of losing your job. 

How Many Times Do You Get Paid UIF?

You can get paid UIF according to the benefit you apply for. If you are a full-paying member of the fund, you are eligible to get benefits that include unemployment, maternity, illness, death, and adoption. 

For maternity, you can get the money during the four months you are on maternity leave. Even if you applied for the same benefits during the past four years, you could still qualify if you get pregnant. If you have a miscarriage or experienced a stillbirth, you can get UIF payment. 

You can claim illness benefits if you are sick for a period exceeding two weeks. If the illness hinders you, you will receive benefits until they are used up. Depending on your contributions, you can claim up to 12 months of employment benefits. 

If you are the beneficiary, the death benefits of your loved one come as a once-off payment. When you receive a lump sum, you should not expect any payment again. The same applies to adoption benefits. 

The UIF aims to provide short-term relief to employees who may find themselves out of employment due to various reasons. Only members who contribute to the fund are eligible to get benefits from the fund. Once you apply for UIF benefits, you can check the status of your claim online. The payment can be processed within a few days or weeks, depending on your circumstances.  

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