‘Failed Bank Verification’ UIF TERS Error Code

By Klnam Kurt •  Updated: 01/23/24 •  6 min read
UIF

One thing that is misinterpreted is the UIF TERS. The TERS payment is another branch of UIF that looks at how to support workers affected by the COVID-19 pandemic by creating a financial support program. 

The UIF TERS provide some sort of remuneration for the workers who have been adversely affected by COVID-19, being the loss of a job or having working hours reduced drastically. 

- ADVERTISEMENT -

Sometimes it can be very difficult to access these benefits due to their complication, which involves different error codes. 

One of the most encountered errors code is “bank verification error” or “failed bank verification”.

Once you put in your application for the UIF TERS, you are required to complete and verify your bank account details for payment purposes. These error codes that arise usually come from that side, making it difficult to get their payment.

In this blog post, we will look at what to do about “Failed bank verification” as part of the UIF TERS error code, the timeline for UIF bank verification, and many more. 

What To Do About ‘Failed Bank Verification’ UIF TERS Error Code

The COVID-19 pandemic certainly affected many individuals, especially those working in large numbers. As we know, there were so many restrictions, at some point, people working in large groups had to work in small groups. The need arose for employers to cut down working hours for some employees and also lay others off due to the economic effect COVID-19 brought.

All these issues, which may not be considered preliminaries but severe, created an intervention that led the South African government to provide support to these affected workers.

Certainly, people lost their income as a lot of people were not able to work. The introduction of The Temporary Employer/Employee Relief Scheme (TERS) was a great initiative to support individuals whose income was affected because of the pandemic. 

People were encouraged to apply for UIF TERS, but not all were able to receive their funds due to errors. And most of these were attributed to “failed bank verification.”

If you find yourself in this situation, here are the simple steps to follow if your UIF TERS error code which is “failed bank verification”.

  1. Call the UIF customer service centre using this number 0800030007
  2. Listen to the voice prompt and select the “TERS” option
  3. Once your call has been connected to an agent, inform the agent you wish to do a manual bank verification 
  4. The agent will proceed to ask you about 3 to 5 security questions
  5. Proceed to answer the questions to confirm your details.
  6. The agent will further process your manual bank verification.

Why does bank verification fail?

 The bank verification process is one of the most crucial steps in the UIF TERS program. Having your bank verification fail can be exhausting, but sometimes, the important details missing can cost you a loss.

Following nemours complaints regarding fraud within the UIF TERS payment, the introduction of bank verification came up. Also, individuals who were always in haste provided the wrong bank account details.

When this happens, it creates a backlog in the UIF system making their operations difficult.

As part of the measures to curb this, the UIF introduced a bank verification system.

So why would one bank verification fail? What causes bank verification to fail?

Having your bank verification fail could mean two things.

First and foremost, your bank account details provided during the UIF TERS process must correspond with your details, including your ID, full name, date of birth, and others. Without getting these details right, your bank verification can easily fail. It is assumed that the process is not complete, and the system will automatically ignore your input. 

- ADVERTISEMENT -

Also, if your details provided, especially the branch and bank account number, do not match. 

It is important to double-check this information to avoid bank verification problems. 

How long does UIF bank verification take?

The UIF bank verification process usually takes time, and this is due to several complaints lodged against fraud and verification issues.

The timeline for the UIF bank verification can differ within months. And this has to do with the number of applications received within that period. When this happens, the bank verification process can halt for a few days, affecting individuals looking to receive their approval.

UIF assured the public about new measures to fastrack bank verification and payments.

It is known that the UIF bank verification can take 24 to 72 hours for that process to complete. This is because UIF has to ensure details entered on the portal, as well as information given in the bank account details, match. 

The 24-hour to 72 hours is limited to the automated bank verification conducted by UIF before the payment. 

However, individuals who must go through the manual bak verification must wait for 7 to 14 working days. 

How will I know if my UIF is approved?

It has become easy for UIF to serve the public because of the various communication available. For one to know his UIF status, whether approved or not, the individuals can consider the following.

To know if your UIF is approved, you can simply put in a request to the UIF to know the status of your account by sending your details to online.BCP@labour.gov.za. It is important to provide your full name, ID, and date of birth in order for the officer who receives your email to check. Within 2 to 5 working days, you should receive an email stating your UIF approval.

Also, individuals who are in a hurry can walk to the labour office of their choice to request their UIF status.

If you are familiar with the UIF portal, you can easily log into your profile, look out for online service, enter your UIF reference number, complete the verification captcha, and see the status of your UIF account. 

Lastly, you can also phone the UIF contact center via 0123371680 or 0800030007, follow the voice prompt, and be connected to an agent. Proceed to address your queries and get your answer within a few minutes. 

How do I know if my bank account is verified?

 The bank account verification could be automated and also could be done manually. Both of these methods can work fine, but the timeline on these two are vast.

Individuals wishing to know if their bank account is verified can contact the labour center for further information. 

Also, you can log into your profile to see the status of your account. Once the account reads, approved, or awaiting payment, it certainly confirms your bank account has been verified. 

- ADVERTISEMENT -

Keep Reading

Who Can Claim UIF Death Benefits?

Who Can Claim UIF Death Benefits?

Who Can Claim UIF Death Benefits. The UIF will provide death benefits to the deceased worker's spouse, any minor children, and themselves.

How To Register For UIF As An Employer

How To Register For UIF As An Employer

This blog post will provide a comprehensive guide on registering for UIF as an employer, including information on cost, time frame etc

What UIF Forms Are Needed For Retrenchment?

What UIF Forms Are Needed For Retrenchment?

In this section, we will take you through UIF retrenchment, how to make claims, the documents needed

How to Claim UIF After Resigning in South Africa

How to Claim UIF After Resigning in South Africa

This guide will provide a step-by-step process on how to claim UIF after resigning in South Africa

How to Get your UIF Reference Number

How to Get your UIF Reference Number

There are two ways to get your UIF reference number: solely online or submitting a filled form to the labour department

How Long Does It take to Register for UIF?

How Long Does It take to Register for UIF?

After sending your registration number to the agency; it should take you about 10 business days to fully register for UIF.

How to Check Your UIF Claim Status Online in South Africa

How to Check Your UIF Claim Status Online in South Africa

This article presents an insight into the Unemployment Insurance Fund by describing how you can check UIF claim status online.

Reasons Why Your UIF Claim Can Be Rejected

Reasons Why Your UIF Claim Can Be Rejected

In this blog post, we will discuss potential reasons why your UIF claim can be rejected, how to appeal a rejected UIF claim and and more

How Do You Check If You Are Registered For UIF?

How Do You Check If You Are Registered For UIF?

In this case, the only way to know the process involved is to check If you are Registered For UIF.

How to Claim Paternity Leave from UIF South Africa 

How to Claim Paternity Leave from UIF South Africa 

Following these steps, you can confidently navigate the UIF paternity leave claim process and enjoy precious moments with your newborn child.

How do I Apply For Retrenchment for UIF?

How do I Apply For Retrenchment for UIF?

Apply For Retrenchment for UIF. When you are retrenched, you can claim your benefits, and there are different things you should know

How Long Does UIF Take To Pay After Signing

How Long Does UIF Take To Pay After Signing

How Long Does UIF Take To Pay After Signing. This article outlines the measures you can take to track your UIF application.

How to Check How Much You Have on UIF

How to Check How Much You Have on UIF

Can I check my UIF balance?. In this article, we will be giving insight into how to check how much you have on UIF and payments. 

How to Register a Foreign Worker for UIF

How to Register a Foreign Worker for UIF

We will review everything required to help foreign workers register for the UIF successfully, from determining eligibility to assembling the relevant paperwork.

How To Claim UIF Parental Benefits

How To Claim UIF Parental Benefits

The UIF parental leave benefits can go in for both genders. In some cases, maternity benefits are associated with UIF parental benefits