How to Check If My SASSA Money Is In My Account?

By Tevait Feanle •  Updated: 01/23/24 •  5 min read

As a SASSA grant recipient, you want to know when your money is paid and is available to use. Luckily, SASSA has created a variety of ways to do this easily. Today we cover some common methods you can use to check if your SASSA money is in your account for you to use.

- ADVERTISEMENT -

How To Check If My SASSA Money Is In My Account

SASSA understands that careful management of your grant money, no matter what SASSA grant or SRD grant you receive, is important to you- and that means you need to know when you receive your money. Here’s a few ways you can check if your SASSA money is in your bank account.

If you are still uncertain if your SASSA payment has been received, you can contact the SASSA helpline (080060 10 11), email grantenquiries@sassa.gov.za, or visit a SASSA office for further help.

Remember, it may take some time for the funds to be processed and credited to your account after SASSA approval. If you recently received notification of approval, it’s possible that the payment is still in progress and hasn’t yet reached your bank account.

How Do I Check My SRD Balance On Whatsapp?

SASSA now has an official WhatsApp number you can use to check your SRD balance, and it is 082 046 8553. In order to use the WhatsApp balance check option, make sure you have added this list to your contacts on your phone. Then send an initial message to the number reading ‘SASSA’. The chatbot will reply with some security questions you will need to answer. Once you are fully on the service, you can send them a message reading ‘status’, and then respond ‘yes’ to the follow-up prompt. You will need the reference number from your SASSA card to use this service, so don’t lose it!

How To Check SASSA R370 Balance Without Airtime?

There are several ways you can check your SASSA R370/SRD grant without airtime to use their mobile channels. The best method is to use the SASSA-specific USSD code (*120*3210#), which will work without using airtime. You can also head to the SRD grant portal online to check if you can access the internet without mobile data.

- ADVERTISEMENT -

You can also visit your nearest SASSA office or pay point. While some pay points are not directly run by SASSA, they should be able to assist you in checking your R370 grant balance. If you choose this method, don’t forget to bring your South African ID card or green book, your SASSA card, reference numbers you have, and anything else that will make it easier to find on their system.

Of course, in the spirit of ubuntu, you can also ask a friend or family member to check your balance for you using their airtime and phone. However, this does have some risks and lack of privacy, and SASSA strongly prefers that you always use the mobile device whose number you registered with them, so we only suggest this as a last resort. If you need to take this route, consider instead asking them for a ‘me to you’ style airtime loan, a wi-fi hotspot to use the WhatsApp number, or a small amount of airtime loaded to your phone, so you can use your own device and stay safe.

How To Check SASSA R370 Balance Online?

If you want to check your SASSA R370 balance online, remember that you will not use the general SASSA portal. This is only used for formal SASSA grants, not the SRD grant/R370 grant. Instead, you should head to the SRD grant specific portal. You can also get some basic information here.

The SRD (Social Relief of Distress) grant is a temporary grant introduced by the South African government in response to the COVID-19 pandemic. It is a grant for eligible individuals who are unemployed, do not receive any other form of income or SASSA social grant, and who cannot claim UIF. This means it is handled differently to standard SASSA grants. If you are already receiving one of the other SASSA grant types, you will not be eligible for the SRD grant. 

Why Is My SASSA Money Approved But No Payday?

It is frustrating to see that your SASSA grant or R370 grant is approved but still has no payday and an empty bank account. There’s a few reasons why this might happen. If you’ve logged in online to the correct portal (either the general SASSA portal or the SRD/R370 grant specific one) and have seen an ‘approved’ status for your claim, the chances are very strong that there is nothing wrong with your application. It’s good to know that another previous issue- having ‘too much’ money in your account to receive the SRD grant- has been fixed and should no longer cause a delayed payday.

- ADVERTISEMENT -

Keep Reading

SASSA Application Statuses And Their Meanings

SASSA Application Statuses And Their Meanings

SASSA Application Statuses. Here are some of the most common statuses you will encounter, as well as information on what they mean for you.

Who Qualifies for the Extended Child Support Grant?

Who Qualifies for the Extended Child Support Grant?

Ensure that you and the children you care for can access the necessary financial assistance with this comprehensive guide.

How Much is SASSA Grant in Aid 2026?

How Much is SASSA Grant in Aid 2026?

Everything you need to know about the SASSA Grant-In-Aid is covered in this article. These include how much is SASSA Grant in Aid and more

How to Receive SASSA Notification of Payment

How to Receive SASSA Notification of Payment

In this article, we will be showing you how to receive SASSA notification of payment.

How Much is SASSA Foster Grant 2026?

How Much is SASSA Foster Grant 2026?

This article covers everything you need to know how much is SASSA Foster Grant, including eligibility criteria, the application process

How to Change My Child Grant To Someone Else

How to Change My Child Grant To Someone Else

Here’s everything you need to know about making this change, as well as other alterations to the SASSA child grants you are already receiving.

How to Get R370 Grant From Post Office

How to Get R370 Grant From Post Office

In this article, we are going to provide the new findings about your grant at the post office and other related payment issues.

What is a SASSA Means Test?

What is a SASSA Means Test?

What is a SASSA Means Test?. We'll also discuss the maximum income and asset thresholds for different types of grants

How to Avoid Delayed SRD Grant Payments

How to Avoid Delayed SRD Grant Payments

How to Avoid Delayed SRD Grant Payments. If you want to learn how to avoid delayed SRD grant payments, keep on reading. 

What You Should Do About “NSFAS Registered” SRD Status

What You Should Do About “NSFAS Registered” SRD Status

What You Should Do About "NSFAS Registered" SRD Status. This article explains what you should do about "NSFAS Registered" SRD status.

How To Cancel Sassa In Case Of Death

How To Cancel Sassa In Case Of Death

Today we will walk you through all aspects of canceling a SASSA grant in the case of death, and other supports you may access

How to Apply For SASSA Child Support Top-Up

How to Apply For SASSA Child Support Top-Up

How to Apply For SASSA Child Support Top-Up. Read on to learn how to apply for SASSA child support top-up.   

How to Proceed with the ‘Gov Payroll Registered’ SRD Status

How to Proceed with the ‘Gov Payroll Registered’ SRD Status

This article will guide you through the steps of appealing the rejection and explain why your SRD application may be approved but lacking a pay date.

How Much Refugees And Asylum Seekers Received From SRD

How Much Refugees And Asylum Seekers Received From SRD

Overview of the SASSA grant for asylum seekers, eligibility criteria, application process, and How Much Refugees And Asylum Seekers Received In SASSA SRD Grants.

How to Check SASSA R370 Application Status

How to Check SASSA R370 Application Status

All you need to know about the SASSA R350 application status check and the like will be discussed in this article.