How to Proceed with the ‘Gov Payroll Registered’ SRD Status

By Dave Nyam •  Updated: 06/25/23 •  6 min read

Since the reintroduction of the Social Relief of Distress (SRD) grant in August 2021, approximately 4 million applications have been rejected for various reasons. One common reason for rejection is the status of ‘Gov Payroll Registered,’ which indicates that the applicant is a registered government employee and, therefore, ineligible for the SRD grant. The SRD grant aims to provide financial assistance to unemployed individuals in South Africa.

- ADVERTISEMENT -

The South African Social Security Agency (SASSA) has implemented measures to prevent fraud and ensure the funds reach those who truly need them. However, government employees fraudulently receiving the grant have been reported, prompting SASSA to act against such individuals. If you believe your application was rejected or were unfairly denied the SRD grant, you can appeal SASSA’s decision. This article will guide you through the steps of appealing the rejection and explain why your SRD application may be approved but lacking a pay date.

How to Proceed with the ‘Gov Payroll Registered’ SRD Status

When your SRD grant application is declined, and the reason provided is ‘Gov Payroll Registered,’ it means that SASSA has identified you as an employed individual working for a government institution. One requirement to be eligible for the SRD grant is that applicants should not be employed or receive any income. This restriction ensures that the funds are directed towards unemployed South Africans who are most vulnerable and need financial support.

SASSA has implemented measures to validate applicants’ income by accessing databases from various government departments. This allows them to identify individuals who are government employees and exclude them from receiving the SRD grant. The organization maintains a strict stance against fraud in the social grant sector and actively implements strategies to prevent fraudulent activities. These precautions guarantee that the allocated funds reach individuals who satisfy the eligibility requirements.

You can appeal SASSA’s decision if you believe you were wrongly rejected or unfairly denied the SRD grant due to the ‘Gov Payroll Registered’ status. To initiate an appeal, adhere to the following instructions:

  1. Navigate to the SRD website via https://srd.sassa.gov.za.
  2. Locate the section labelled “Request for Reconsideration.”
  3. Select the link that states, “Click here to submit a reconsideration request.”
  4. Enter your identification details and mobile no. as prompted.
  5. Adhere to the instructions provided to finalize the reassessment of your payment.

By submitting an appeal, SASSA will review your application again and reassess its decision. It is essential to provide strong reasoning and evidence as to why you believe you should receive the SRD grant, despite being registered in the government payroll. Following the appeal process, SASSA will communicate the outcome of your appeal through SMS.

How Can I Appeal SASSA’s Rejection of My R350 Grant Application?

If your SRD grant application has been denied by SASSA, contesting the decision through an appeal is possible. The appeals procedure enables you to present your arguments and submit supplementary details that could warrant a reassessment of your application. To appeal SASSA’s rejection of your R350 grant application, follow these steps:

  1. Navigate to the SRD website by accessing https://srd.sassa.gov.za.
  2. Locate the tab labelled “Application for Reconsideration.”
  3. Click that option to start the reconsideration procedure.
  4. Input your ID details and mobile no. as requested.
  5. Follow the provided instructions to complete the reconsideration process.

Throughout the appeal process, you must provide convincing proof and a concise justification of your eligibility for the SRD grant. This could involve showcasing your unemployment status, furnishing details about your financial circumstances, and resolving any inconsistencies or misinterpretations that may have resulted in the initial denial.

After submitting your appeal, SASSA will review your application again and reassess its decision. You will be notified of the appeal’s result through an SMS message. Kindly remember that there exists a specified period for the appeal procedure, and it is advisable to submit your appeal within that timeframe, typically within thirty days of getting an update of the rejection.

If you experience any challenges or need support throughout the appeal process, it is advisable to call SASSA directly. They are available to assist, address any inquiries or worries, and provide guidance.

Why is My SRD Approved But No Pay Date?

If your SRD grant application is approved, but you notice no specified pay date, it could be due to various reasons. Some potential explanations for this situation include:

  1. Processing delays: SASSA processes a high volume of applications, and there might be delays in updating the payment status or assigning a pay date. It is advisable to be patient and allow some time for the system to reflect the pay date.
  2. Verification requirements: In certain cases, SASSA may require additional verification or documentation to ensure the accuracy of the information provided. If there are outstanding verification procedures, the pay date may not be assigned until the necessary checks are completed.
  3. Technical issues: Occasionally, technical glitches or system errors can occur, leading to delays in updating the pay date. SASSA’s technical team usually resolves these issues promptly, but it may take some time for the updates to reflect.

You should monitor your status regularly if you notice no payment date specified despite your application being approved. Check the SRD website, or use the provided contact channels to inquire about your payment status. SASSA’s official communication channels, such as their website or helpline, can provide you with the most accurate and up-to-date information regarding your grant.

In conclusion, receiving the ‘Gov Payroll Registered’ status for your SRD grant application indicates that you are registered as a government employee and, therefore, ineligible for the grant. However, if you believe the rejection was unjust or were unfairly denied the grant, you can appeal SASSA’s decision. Follow the outlined steps to submit your appeal and provide compelling reasons to support your case. Additionally, if your SRD grant is approved but lacks a specified pay date, it could be due to processing delays, verification requirements, or technical issues. Stay vigilant, monitor your status, and contact SASSA for any necessary clarifications or updates on your payment status.

- ADVERTISEMENT -

Keep Reading

How to Stop a SASSA Grant Payment

How to Stop a SASSA Grant Payment

You can cancel the grant payment or amend it to reflect your new income status. Here’s everything you need to know about how to stop a SASSA grant payment.

Who Qualifies for the Extended Child Support Grant?

Who Qualifies for the Extended Child Support Grant?

Ensure that you and the children you care for can access the necessary financial assistance with this comprehensive guide.

SASSA Application Statuses And Their Meanings

SASSA Application Statuses And Their Meanings

SASSA Application Statuses. Here are some of the most common statuses you will encounter, as well as information on what they mean for you.

How to Withdraw Money from SASSA Account Without Card

How to Withdraw Money from SASSA Account Without Card

This article will show you how to withdraw money from SASSA without a card through ABSA’s Cash Send or FNB’s E-Wallet

What Are the Requirements to Qualify for a SASSA Pension?

What Are the Requirements to Qualify for a SASSA Pension?

Requirements to Qualify for a SASSA Pension. Read on to learn the requirements for one to qualify for a SASSA pension.

SASSA Grant: What Does IRP5 Registered Mean?

SASSA Grant: What Does IRP5 Registered Mean?

This article aims to clarify the meaning of "IRP5 Registered" and explain why SASSA applications are declined due to this status

No Featured Image

How Do I Apply For SASSA Asylum Seekers?

Asylum seekers can get financial aid. Find out if you qualify for SASSA SRD and how to apply for SASSA asylum seekers and the benefits available to you.

How to Check My SRD Grant Status

How to Check My SRD Grant Status

We will be covering so many things about the SRD grant, including SRD grant status, How to check your SRD grant status online

How to Use Moya App For SASSA Grant

How to Use Moya App For SASSA Grant

In this article, we will share with you how you can apply for SASSA R350 using the Moya app, the usage of the Moya app & the payment method of SASSA

Why Is My SASSA Grant Not Paid?

Why Is My SASSA Grant Not Paid?

Why Is My SASSA Grant Not Paid?. Check out the reasons why the SASSA grant is not paid.

How to Get Proof Of Income From SASSA

How to Get Proof Of Income From SASSA

Learn about obtaining proof of payment, proof of income, and SASSA receipts. Discover the required documents for applying to SASSA for benefits

‘Alternative Income Source Identified’ What Does It Mean?

‘Alternative Income Source Identified’ What Does It Mean?

This article explains what the SASSA status “Alternative income source identified” means.  

How to Cancel SASSA R350 Grant Application

How to Cancel SASSA R350 Grant Application

How to Cancel SASSA R350 Grant Application. If you want to cancel your SASSA R350 grant application, you must stay in this section to learn more. 

How to Change My Child Grant To Someone Else

How to Change My Child Grant To Someone Else

Here’s everything you need to know about making this change, as well as other alterations to the SASSA child grants you are already receiving.

How To Apply For Jobs at SASSA

How To Apply For Jobs at SASSA