How to Claim UIF via uFiling

By Felix G •  Updated: 02/04/24 •  5 min read
UIF

With the volume of documents and information relating to making a claim for UIF benefits, the process can become very overwhelming in the absence of basic knowledge of important details, the exact issue this article is written to take care of. 

In the following sections, you will find everything you should know about making a UIF claim through the UFiling System. That said, kindly grab a bottle of umqombothi and slip slowly as you read through.

How to claim UIF via UFiling

UFiling is an online platform managed by the Department of Labour that helps you track your UIF contributions, payments and, importantly, make UIF claims. Before introducing this platform, these activities were done manually at local labour centres. 

With the UIF in place, you can easily automate these tasks and complete them. This platform is a simple service that requires no technical knowledge or advanced computer skills. 

However, if you seek to make your UIF claim through this platform, a valid registered account is one thing you cannot afford not to have. Account registrations can be done by using the site: www.ufiling.co.za

The registration process involves submitting a number of documents such as your UIF number, a means of identification (identity number or passport number), a valid email address and bank details

Other documents required include proof of unemployment, registration with the Labour Department as a work-seeker and any other document required by UIF.    

How to claim UIF online at Department of Labour

You can use the UFiling platform to claim five UIF benefits, namely: Unemployment benefits, Maternity Benefits, Reduced Time Benefits, Illness Benefits, and Adoption Benefits. 

Claims for any of these benefits can be made online at www.uFiling.co.za. To make your claim, follow the steps below:

Login with your uFiling username and password. You should consequently have the interface illustrated in Picture 1.

Picture 1: A screen grab of the uFiling interface

Completing these steps will ensure that your application is submitted.

How do I submit UIF to uFiling?

All UIF claims are submitted to uFiling through www.ufiling.co.za or www.ufiling.gov.za. Before submitting your UIF, you must ensure that you have a registered account and the necessary documents.

Can I submit my UIF claim form online?

Yes, you can submit your UIF claim form online. All you have to do is visit the uFiling platform by using the links provided already in this article. 

Also, you can access the uFiling platform by visiting https://ufiling.labour.gov.za/uif/unemployment-benefits.                       

How do I claim UIF manually?

If you cannot make a UIF claim online for one reason or the other, you can also make your claim from the UIF manually at the nearest Labour Centre. 

At the Labour centre, you will be given an unemployment register to sign. According to the South African Department of Labour, this register will have to be manually signed every four weeks to indicate that you are still interested in making a claim from the UIF.

How do I submit my UI-19 form online?

You can submit your UI-19 form online through the uFiling portal. To do that, all you have to do is visit www.ufiling.co.za

The UI-19 form is one of the documents you are required to submit to claim a UIF benefit.

Frequently Asked Questions

I want to make a claim from the UIF; what are the documents I need to submit?

For your UIF claim to be considered, it must contain six vital documents. These documents are a bar-coded identity document, the last six payslips, a completed UI-19 form, an employer-issued service certificate, work seeker registration proof, and a duly completed registration form. 

Depending on the type of benefit sought, you may also need to submit other documents specified by the UIF.

Are there any eligibility requirements I must satisfy to make a claim from the UIF?

Yes, to be eligible to make a UIF Claim, you must have all the essential documents. You may be required to fulfil additional requirements like attending training or career counselling sessions. 

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