How to Deal With Income Tax Notices?

By Tevait Feanle •  Updated: 01/23/24 •  5 min read

When your phone or email beeps, you are hoping to hear from loved ones, not the tax man! However, SARS does diligently send out a wealth of notices, requests, and letters related to your tax affairs throughout the year. These range from simple confirmations of receipt to important notifications about the status of your tax. While it can be tempting to ignore them, it is important to stay on top of them and respond timeously to requests to make sure they don’t have knock-on effects on the tax you owe.

- ADVERTISEMENT -

What are Income Tax Notices?

Speaking purely technically, ‘Income Tax Notices’ is the term the Government uses to cover the notices, amendments, and updates it publishes related to income tax matters in the Government Gazette. In South Africa, we have the existing framework of our taxation-related acts, and then Tax Notices are used to update, refine, and clarify those policies. Income Tax Notices specifically deal with updates and adjustments to the Income Tax Act of 1962.

However, the term ‘income tax notices’ is often used by laypeople to refer to the various communications they receive from SARS about their specific income tax returns. This includes Notices of Assessment, requests for supporting documents, and other communications from SARS.

How to Deal with Income Tax Notices?

The best way to deal with any communication from SARS, including income tax notices, is to open and read them and understand why they have been issued. Hiding from them could drop you in hot water! In many cases, there is absolutely nothing further needed from you and no bad news at all, and the notice will be a system-generated one informing you of amounts due, reference numbers to use, and other administrative issues. For example, the Notice of Assessment is generated from your submitted tax return. Typically, it informs you that the amount of income tax due which you submitted has been accepted, the amount due to be paid, and how to pay it.

However, some income tax notices will need more from you. The Notice of Assessment, for example, could also be used to tell you that SARS disagrees with the amount you have stated. Or it may be generated from a SARS auto-assessment, where you will need to log in and meticulously check what they have auto-populated for you is correct. You might also receive a notice from SARS requesting further supporting documents, or informing you that you have been selected for verification or audit processes. They may also be requesting corrections to a submitted return.

In most circumstances, you have 21 business days to respond to any request from SARS requiring your input, or roughly a calendar month. It is only when you fail to action their request by that deadline that further action will be taken. And, as we have explored, these are often very routine checks and verifications, and nothing to worry about. Even in cases where there is a potential dispute, taking action, uploading your proofs, and, if necessary, filing an official dispute with SARS

- ADVERTISEMENT -
will do what is needed to resolve the issue, whereas ignoring them will only exacerbate it.

How do I get my SARS Income Tax Letter?

The idea of ‘income tax letters’ is a vague and rather inaccurate one. There is no single SARS income tax letter you might receive. When these are used in day-to-day conversation, it typically means the person either wants proof you are tax registered (officially an IT150 form) or what used to be referred to as a ‘tax clearance certificate’, which proves to third parties that your tax affairs with SARS are compliant and in order.

Luckily, you can request both of these digitally via eFiling now. Your IT150 form is typically under ‘SARS Correspondence’, and can always be re-requested from them if you need to. You can also request this via their mobile app or the *134*7277# USSD code on a cellphone. The new Tax Compliance Status system replaced the older tax clearance certificate, offering a better, near real-time idea of your tax affairs. You will now activate this on your profile, and generate a PIN that can be sent to interested parties to confirm it.

What is an ITA34 Notice from SARS?

An ITA34 Notice from SARS is your Notice of Assessment. It is a summary of the information on your tax return- income, expenses, deductions, rebates, PAYE, and tax already paid- for the year related to the income tax form. It also provides you with banking and payment details, including the reference number you should use on all payments related to that form or tax period.

How Do I Know I Owe SARS?

When you submit any tax return, whether income tax or something like provisional tax or VAT, to SARS, you get your Notice of Assessment from them. This includes a summary of what has been paid towards the assed sum, outstanding balances, and how to pay them. However, this will always be centered on that one return, and may not be an accurate reflection of your whole account. You can also request a statement of account on eFiling, by heading to the ‘SARS Correspondence’ tab and generating it there. This will give you an accurate overall picture of everything you owe to SARS, either generally or per tax type.

Income tax notices may seem like another irritation in a world full of messages and prompts, but they carry important information about your account and the status of your income tax and refunds due, so they are worth paying attention to.

- ADVERTISEMENT -

Keep Reading

Capital Gains Tax On the Sale of Property

Capital Gains Tax On the Sale of Property

We are here with some key basics to help you better understand Capital Gains Tax and how it affects the sale of properties.

Who Qualifies for Tax Returns in South Africa?

Who Qualifies for Tax Returns in South Africa?

Not everyone qualifies for tax returns. This article explains everything you want to know about tax returns. 

Where to Get A Medical Scheme Tax Certificate?

Where to Get A Medical Scheme Tax Certificate?

Here’s everything you need to know about medical scheme tax certificates, which are a critical part of proving your medical aid expenditure

What Does a Tax Attorney Do?

What Does a Tax Attorney Do?

This guide explains everything you want to know about the role of the tax attorney, career path, and potential earnings

What Does a Negative Amount on a Tax Return Mean?

What Does a Negative Amount on a Tax Return Mean?

What Does a Negative Amount on a Tax Return Mean? This post explains everything you want to know about negative and positive tax returns. 

How To File a Complaint with the Income Tax Department

How To File a Complaint with the Income Tax Department

But sometimes taxpayers are unhappy with how SARS treats them or their tax matters. In these cases, taxpayers can complain to SARS

What Expenses Are Tax Deductible In South Africa?

What Expenses Are Tax Deductible In South Africa?

What expenses are tax deductible in South Afric. Read on to learn the expenses that are tax deductible in South Africa.   

Tax on Winnings of Game Shows And Lottery

Tax on Winnings of Game Shows And Lottery

We’ll delve into how much tax is slapped on lottery winnings, whether online gambling platforms like Betway are taxable

IT14SD – Company Income Tax Supplementary Declaration

IT14SD – Company Income Tax Supplementary Declaration

IT14SD – Company Income Tax Supplementary Declaration. Read on to learn about IT14SD Company Income Tax Supplementary Declaration.    

Difference Between Tax Avoidance and Tax Evasion?

Difference Between Tax Avoidance and Tax Evasion?

Tax avoidance and tax evasion are often used interchangeably. Read on to learn the difference between tax evasion and tax avoidance.    

What Happens to Your South African Taxes When You Die?

What Happens to Your South African Taxes When You Die?

This guide delves into the intricacies of what unfolds in the realm of taxes when one passes away in South Africa

Difference Between Direct Tax and Indirect Tax

Difference Between Direct Tax and Indirect Tax

What Is the Difference Between Direct Tax and Indirect Tax? Read on to learn the difference between direct tax and indirect tax. 

How to Complete the Income Tax Return (ITR14) 

How to Complete the Income Tax Return (ITR14) 

To keep things neat, tidy, and as simple as possible, tax return for companies vs individuals. The company-focused income tax return uses code ITR14.

Reasons You Still Need to File Your Tax Return 

Reasons You Still Need to File Your Tax Return 

Reasons You Still Need to File Your Tax Return. Here are some good reasons why you should file your tax return

Are SARS Penalties Tax Deductible?

Are SARS Penalties Tax Deductible?

This article delves into whether SARS penalties hold tax-deductible status, elucidates their functioning, and expounds on their consequences for taxpayers