How Can I Check My Credit Card Account Balance? 

By Trev Gami •  Updated: 03/07/24 •  5 min read

A credit card is convenient because it allows you to access cash to purchase different items anytime. However, one of the major challenges to maintaining a healthy credit record is the failure to keep track of your account balance. When you apply for a credit card, the issuer gives you a limit you should not exceed. Your credit card account balance is the amount you owe to the credit card company. 

Credit card issuers give customers at least 21 days to pay off their balances without accruing interest. Carrying a balance on your card and late payment attracts fees and interest until you pay off the money you owe. To avoid this scenario, you need to check your credit card account balance. This article explains everything you need to know about checking your credit card balance.     

How Do I Check the Current Balance on My Credit Card?

During the current period, technological advancements have revolutionized almost all sectors of the economy. All credit card issuers provide self-service platforms that can be used by cardholders to perform different activities like checking their balance. You can do this via a mobile app or log in to your online account to check your balance. 

Using the credit card issuer’s mobile app is the quickest way of checking your balance. All you need to do is download the app and install it on your mobile phone. Register your details and start using the app on the go. All financial institutions in South Africa including credit card issuers have online portals that can be accessed via mobile phone or computer. To use this portal, visit your credit card issuer’s website and create an account. Whenever you want to check your credit card balance, you can log in to your account and perform the task. Make sure you create a strong password to safeguard your account. 

Alternatively, you can call your credit card issuer to get details about your balance. Credit card issuers usually provide their contact details at the back of the card. Just check your card call the phone number provided, and follow the automated prompt to access basic information about your credit card balance. You must have your credit card ready when you call because you will be asked for personal details like credit card number, account number, telephone number, and the last four digits of your credit card. You can also get information about your remaining credit card limit. 

If you choose to receive paper statements from your credit card issuer, you will receive your statement with your credit card balance towards the end of each billing cycle. Carefully review your statement and make sure you pay up the balance to avoid penalties and interests. Another method you can consider to get your credit card balance is to visit your credit card issuer’s local branch. However, you can only consider this option when your credit card company has a branch in your local area. When you access the statement in person, you can ask everything you want to know about your account. 

How Can I Check My Credit Card Balance Online?

You can check your credit card balance online via the mobile app. Log into your app and navigate the dashboard to identify the section that deals with documents and choose statements. Choose the suitable statement you want and download it to your mobile phone. Internet banking is another option you can consider to check your credit card statement. Log into your account, click on account balance, and follow the prompts that appear on the screen. 

Other credit card companies send statements via email towards the end of the billing cycle each month. You can choose a convenient method that suits your needs to receive your credit card statement online. 

How Can I Check My Credit Card Balance Through SMS?

Most credit card issuers in South Africa are banks and other recognized financial institutions. To check your credit card balance through SMS, you need to register for mobile banking with your provider first. Be sure to provide the correct phone number and identification details when you register for this service. Once you are registered, your provider will give you codes you can use to check your balance. When you enter the appropriate code, follow the prompts that appear on your screen. You will receive an SMS with your credit card balance.  

How Do I Check My Credit Card Outstanding Balance?

Checking your credit card’s outstanding balance helps you avoid problems like late payments and prevent overspending. Outstanding balance is the money you owe to your credit card issuer. You can check your balance via a mobile app and log into your credit card provider’s official website. Checking your balance online is convenient since you can do it on the go. All you need is an appropriate device with access to the internet. 

Calling the number on the back of your credit card is another method you can consider to access your outstanding balance. You may also wait to receive a paper statement with details about your credit card spending. 

While a credit card is convenient, it has its shortcomings, especially if you fail to track your spending. Issues like overspending or exceeding credit limits are common, and often lead to penalties and interest. To avoid such challenges, it is vital to check your credit card account balance regularly. There are different options you can consider to access your account details. By following the above tips, you can stay on top of your financial activities and prevent undesired elements like overspending, or going beyond your credit card limit. If you detect anything suspicious on your statement, contact your credit card issuer immediately.  

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