First for Women Insurance South Africa

By Tked August •  Updated: 04/19/25 •  5 min read

First for Women Insurance makes a unique impression in South Africa’s insurance market by offering insurance-based products that cater distinctly to women. Until early 2004, it was noticed that there were certain risks and issues that women faced every day and that there was no insurance product that addressed such issues. Whether car insurance and home insurance, life insurance, or business insurance, First for Women offers a broad range of products that address women’s security and empowerment. 

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Remember, apart from insurance, the company is also seriously engaged in corporate social responsibility, focusing on the First for Women Foundation, which supports projects that prevent gender-based violence. This blend of specialist insurance products with a strong corporate social mission made First for Women an attractive proposition for many South African women interested in security and empowerment.

How Do I Claim on First for Women Insurance?

Claiming with First for Women Insurance is an accessible and helpful process to help clients receive assistance in their time of need. Policyholders should call the claims department at 0861 11 18 05 to make a claim. It is also possible to claim e-mail to claims@firstforwomen.co.za for clients who prefer to communicate via e-mail. One should provide all details regarding what occurred, the date and time, and a complete description.

In cases of theft/accidents, a police report must be collected. It should be submitted with the claim to facilitate efficient evaluation. Once the claim is submitted, a dedicated consultant will guide the policyholder through each step with updates, besides answering any questions the policyholder may have. Motor vehicle claims have an easily accessible interface on the First for Women’s mobile application to upload required documents and pictures to make evaluation seamless.

Is 1st for Women Only for Women?

Despite being founded with just one goal in mind – to cater to the unique insurance needs of women, First for Women Insurance did not confine all of its services to female clients. While the company’s product designs and branding revolve around empowerment and security for women, men also have access to purchasing policies and enjoy extended insurance solutions. Therefore, it is an inclusive venture that allows all clients, regardless of gender, to access insurance products to ensure security, dependability, and customer-centric services.

Women’s requirements are driven by a knowledge of the distinctive issues that women are most apt to face, such as increased exposure to certain risks and a call for specialized services. By framing products with these elements, First for Women aims to provide more excellent value to female consumers without excluding men. This has allowed the company to maintain a diverse client base while remaining committed to empowering women with specialized insurance products.

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How Do I Contact First for Women in South Africa?

It is easy to contact the agency, with various services available to cater to different client requirements. The customer care digit, 0861 33 93 39, is available for general queries, policy details, or quotations. Call from Monday to Friday between 08:00 & 18:00. On Saturday, call between 08:00 & 13:00. For claims matters, use 0861 11 18 05, with clients being attended to by professional service for their claims.

For emergencies such as roadside accidents or emergency services, clients can contact 0860 10 42 12, 24 hours a day. Communication through writing is possible by emailing info@firstforwomen.co.za for general information or to individual departments if necessary. Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, Johannesburg, is the location of the company’s head office. They also have an in-depth contact page on their First for Women website with short information and an online contact form for greater convenience.

How Can You Cancel First for Women’s Insurance?

Cancellation of the policy with First for Women Insurance is made simple but easy concerning your choice, but it still encompasses all that is obligatory. Policyholders can use the customer services number 0861 33 93 39 to make a cancellation. You should keep your policy number and identification details close by to make it easy. Your identification and date of cancellation will be confirmed by the customer services agent.

Subject to policy terms, notice may be required before cancellation is initiated. Review your policy document or contact the representative to confirm any consequences, such as unpaid premiums or fees. Where applicable, cancel any paying-in-advance arrangements or debit orders to avoid accidental charges. Customers may request an official letter or e-mail of cancellation for their use for written confirmation.

Final Thoughts

First for Women Insurance has established a niche in South Africa’s market by exclusively devoting all its energy to serving women’s unique demands and issues. With specially tailored policies, dedicated phone lines, and a commitment to social responsibility, the company offers insurance, peace of mind, and empowerment. While campaigns are based on meeting the needs of women, the universality of service means that every client can enjoy the advantage of its broad cover policies. From claiming to enquiring about a policy or canceling your policy altogether, there are available and empathetic avenues.

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