How To Claim A VAT Refund In South Africa

By Tevait Feanle •  Updated: 01/23/24 •  5 min read

Everyone likes the idea of getting money back from the tax man, right? Most of us are required to pay VAT on the items we buy at the till point in South Africa. However, two types of users can get the VAT they pay refunded to them, instead. The first, and more common, scenario is for registered VAT vendors in South Africa. 

- ADVERTISEMENT -

These businesses meet the requirements to be VAT-registered, whether compulsorily or via voluntary registration. They are allowed to offset the VAT they charge customers (output) against the VAT they pay in their supply chain (input), and may get a VAT refund if their inputs have exceeded their outputs. Additionally, non-South African visitors to South Africa can claim back the VAT they pay during their stay from SARS when they leave the country. Today we look at some facts everyone should know about VAT refunds in South Africa and claiming them.

How Do I Get A VAT Refund From SARS?

To get a VAT refund as a business in South Africa, you must meet either the mandatory or voluntary taxable turnover requirements to become a VAT vendor. You will then be required to register for VAT with SARS. Once the registration is complete, and you are issued a separate VAT number from SARS, you will be required to submit regular VAT returns. These act as a summary of all the output and input VAT you have paid or charged through that period. If it is found that you have paid more VAT than you charged, you will be entitled to a VAT refund from SARS. 

To claim a VAT refund from SARS as a visitor to South Africa, you will need to visit the VAT Refund office at your port of exit with the proof of items (receipts) you have paid VAT on during your stay.

How Do VAT Returns Work In South Africa?

Once you are registered as a VAT vendor in South Africa, part of your added administrative burden is regularly completing VAT returns for SARS. This works very similarly to other return types you may already be registered for, like the IRP6 provisional tax return. 

Businesses are required to submit VAT returns regularly, typically bi-monthly or six-monthly, depending on their turnover. VAT returns document both input and output VAT. Input VAT is the VAT paid on your business purchases, while output VAT is the VAT collected on your sales. Your VAT liability is calculated by subtracting the input VAT from the output VAT. If output VAT is higher than input VAT, you will owe SARS a payment. If your input VAT is higher, they will owe you a VAT refund- but you will only be paid this amount if you are otherwise in good standing with SARS. Refunds will not be paid out if you owe other tax types to SARS. 

- ADVERTISEMENT -

On What Items Can You Claim VAT In South Africa?

Most items in your supply chain (i.e. that are needed to produce your goods or services) will attract VAT. The only exceptions are goods and services which are specifically exempt from VAT under SARS legislation. While zero-rated goods seem similar, they are still part of the VAT ecosystem. If you make zero-rated goods, you cannot charge VAT to the end customer. However, you can still claim VAT inputs from your supply chain.

Additionally, VAT paid on the following items can be claimed:

VAT paid on imported goods and services can often be claimed as well, provided they are used for business purposes.

For tourists leaving SA, most goods and services are standard rated for VAT, meaning you can claim a refund. Zero-rated and VAT-exempt goods will not attract a VAT refund, however.

How Long Does It Take To Get A VAT Refund?

SARS currently offers a 21-business-days timeline to process all types of tax refunds, including VAT refunds. However, this timeline can be delayed by many factors. To ensure you receive your refund as timeously as possible, make sure you fill in all forms completely and accurately, try to avoid filing around bottlenecks (like the end of income tax season) when SARS is very busy, and make sure your banking details are up to date on their system.

Can You Claim VAT Without A Receipt?

In general, claiming VAT without a receipt as a VAT vendor is rather challenging and is not recommended. Proper documentation is a cornerstone of the VAT refund process, and SARS will require valid invoices and receipts as evidence for claims. While these are not uploaded alongside your monthly VAT returns, you will be required to provide them in the event of an audit, and severe penalties can result if you do not have complete records. 

However, in certain cases, SARS may accept alternative proof of expenditure, such as bank statements or written confirmation from suppliers. It’s crucial to consult with SARS or seek professional advice in situations where original receipts may be unavailable.

If you are a tourist leaving SA and hoping to claim your VAT refund at the VAT Refund office, you will need to show receipts for all claims. Anything you did not get a receipt for will, regrettably, be forfeited.

You should now feel much more comfortable about VAT refunds and when you qualify for one in South Africa.

- ADVERTISEMENT -

Keep Reading

How To Apply For A VAT Number In South Africa

How To Apply For A VAT Number In South Africa

If you wish to become VAT-registered with SARS as a South African business, you will need to apply for a VAT number.

How To Check VAT Registration Status

How To Check VAT Registration Status

How To Check VAT Registration Status. Today, we look at some ways to check VAT registration status in South Africa.

How Much Must You Earn to Pay VAT in South Africa?

How Much Must You Earn to Pay VAT in South Africa?

This guide explores the income thresholds for individuals and businesses that trigger VAT obligations

Can You Claim VAT on Car Insurance?

Can You Claim VAT on Car Insurance?

This detailed manual will cover the essential components of VAT concerning automobile insurance in South Africa

What Is The Penalty For Late Payment Of VAT In 2026?

What Is The Penalty For Late Payment Of VAT In 2026?

Today we are looking at what to do in the event of penalty for late payment of VAT. 

How To Calculate Customs VAT And Duties

How To Calculate Customs VAT And Duties

We are looking into VAT and duty more closely, with some important information you should be aware of if you are importing and exporting goods

What is Excluding VAT?

What is Excluding VAT?

Picture this: you’re shopping in South Africa, and you see a price tag that reads “excluding VAT”. What’s it meaning?

How is VAT Charged on Second-Hand Vehicles

How is VAT Charged on Second-Hand Vehicles

This detailed guide will delve into various aspects concerning Value Added Tax on second-hand vehicles in South Africa.

Does Gross Invoice Amount Include VAT?

Does Gross Invoice Amount Include VAT?

This article aims to clarify whether the gross invoice amount includes VAT in South Africa, explain the concept of the gross value of an invoice

How To Get A VAT Statement Of Account

How To Get A VAT Statement Of Account

Today we look closer at how to get a VAT statement of account, alongside other account types, from SARS eFiling.

What is VAT Inclusive and Exclusive of VAT?

What is VAT Inclusive and Exclusive of VAT?

These tags pertain to how the standard 15% market tax, or VAT, is applied to goods and services.

How Much Percentage Is VAT In South Africa?

How Much Percentage Is VAT In South Africa?

Today we will delve into the VAT rate, what items are VAT-free, how to calculate the 15% VAT in South Africa

How Does VAT Work with Mortgage Bonds?

How Does VAT Work with Mortgage Bonds?

This guide provides insights into how VAT interacts with mortgage bonds in the South African context.

How To File VAT Returns On eFiling

How To File VAT Returns On eFiling

Today we are looking at how to file VAT returns on eFiling in greater depth to help you.

How To Calculate A Price Excluding VAT

How To Calculate A Price Excluding VAT

There will be times when you want to know what the price excluding VAT was on an item, either as part of your own price calculations as a business